Sabina Chrzan

-Interpreting for doctors, surgeons, therapists and other medical providers during the appointments with Polish speaking patients.

-Assisting and interpreting during the phone encounters as well as video encounters.

-Making sure there is a smooth communication between both parties.

-Assisting Polish speaking patients with scheduling their appointments.

Interpreting during the end of life family conferences.

-Double checking the schedule to make sure everyone is taken care of.

-Clear communication with my management regarding my patients and their needs.

-Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.

-Attended training programs to improve professional knowledge and interpretation skills.

-Collaborated with team to translate series of documents from English to other languages.

-Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.

-Interpreting in medical environment (hospitals, laboratories, rehab centers, psychiatry institutions, etc)

-Interpreting for doctors, surgeons, therapists and other medical providers during the appointments with Polish speaking patients.

-Making sure there is a smooth communication between both parties.

-Assisting Polish speaking patients with scheduling their appointments.

Interpreting during the end of life family conferences.

-Interpreting in a school environments (EIP meetings)

-Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

-Assisted with hiring, training and mentoring new staff members.

-Improved customer satisfaction through staff training in customer service and product knowledge.

-Supervised guests at front counter, answering questions regarding products.

-Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

-Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

-Scheduled employees for shifts, taking into account customer traffic and employee strengths.

-Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

-Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

-Reported issues to higher management with great detail.

-Managed inventory control, cash control, and store opening and closing procedures.

-Implemented innovative programs to increase employee loyalty and reduce turnover.

-Interacted well with customers to build connections and nurture relationships.

-Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

-Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

-Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

-Managed sales, marketing and customer account operations efficiently.

-Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

-Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

-Monitored daily cash discrepancies, inventory shrinkage and drive-off.

-Rotated merchandise and displays to feature new products and promotions.