Ryleigh Dougherty
Des Plaines
Summary
Professional with experience in passenger assistance and patient care, demonstrating strong skills in emergency response and customer service. Monitored cabin environments and ensured passenger comfort while adhering to safety protocols, contributing to a secure travel experience. In healthcare settings, provided essential support by monitoring vital signs and assisting patients with daily activities, ensuring compliance with medical documentation standards. Proven ability to maintain accurate records and respond effectively to various situations, showcasing adaptability and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Envoy Airlines
Chicago
04.2025 - Current
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Greeted passengers, answered questions, and directed them to their seats.
- Adhered to company policies regarding security measures and protocol at all times.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Provided safety instructions to passengers prior to takeoff and landing.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Completed paperwork related to passenger manifests accurately after each flight.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Responded to medical emergencies as needed during flights.
- Provided assistance to disabled passengers when necessary.
CERTIFIED NURSING ASSISTANT
Bethel Point Rehab and Rehabilitation
Muncie
08.2024 - 03.2025
- Provided emotional support to family members regarding end-of-life decisions.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
FRONT DESK RECEPTIONIST
Hilton
Indianapolis
05.2023 - 04.2024
- Guest Relations: Greeted and assisted guests during check-in and check-out. Resolved guest inquiries, concerns, and complaints promptly and professionally, maintaining a high level of guest satisfaction. Managed reservations, ensuring accuracy and timely updates.
- Safety and Security: space insured, the safety and security of guests on the property by following established procedures.
CERTIFIED NURSING ASSISTANT
Parker Health and Rehabilitation Center
Parker City
12.2022 - 01.2023
PATIENT CARE TECHNICIAN
IU Health Hospital
Muncie
11.2021 - 08.2022
- Data and Specimen Collection: Responsible for collecting vital information from patients, recording, and coordinating with nurses for patient care plans.
MANAGER
Jerry's Dairy Freezer
Parker City
03.2018 - 10.2020
- Operational Manager: Responsible for daily operations, training, sanitation, procedures, money management, including nightly deposits.
Education
High School Diploma -
Monroe Central High School
Parker City, Indiana06-2022
Skills
- Emergency response
- Passenger assistance
- Customer service
- Record keeping
- Health monitoring
- Time management
- Stress management
- Empathy and patience
- FAA regulations
- Problem-solving
- Public speaking
- Adult AED and CPR
- Patient care
- Vital signs monitoring
- Specimen collection
- Basic life support
- Medical documentation
- HIPAA compliance
- Flexibility and adaptability
Timeline
Flight Attendant
Envoy Airlines
04.2025 - Current
CERTIFIED NURSING ASSISTANT
Bethel Point Rehab and Rehabilitation
08.2024 - 03.2025
FRONT DESK RECEPTIONIST
Hilton
05.2023 - 04.2024
CERTIFIED NURSING ASSISTANT
Parker Health and Rehabilitation Center
12.2022 - 01.2023
PATIENT CARE TECHNICIAN
IU Health Hospital
11.2021 - 08.2022
MANAGER
Jerry's Dairy Freezer
03.2018 - 10.2020
High School Diploma -
Monroe Central High School