Creative marketing student with practical experience in restaurant marketing and customer service, bringing fresh ideas, strong people skills, and the ability to think on their feet in dynamic settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Multiple Locations
Restaurant and Customer service experince
05.2022 - 01.2026
Collaborated effectively with team members
Supported needs of 30-75 people per hour.
Marketing Research-Academic Project
Chicago Department of Environment
Chicago
08.2025 - 12.2025
Partnered with the Chicago Department of Environment through a Marketing of Environmental Science course.
Developed marketing insights and creative ideas to promote the City of Chicago’s Recycle Coach app.
Created outreach and engagement strategies to increase public participation in recycling initiatives.
Media Marketing
Sagas Restaurant Group
Columbus
01.2023 - 08.2024
Created compelling visual content through DSLR photography to enhance the restaurant's online presence
Provided creative marketing insights to the CEO, contributing to improved marketing strategies
Education
Bachelor of Business Administration - Marketing, International Business
Loyola University of Chicago
Chicago, IL
05-2026
Study Abroad
St. Louis University of Madrid
Madrid, Spain
Skills
Microsoft Office
Customer service
Point of sale systems
Mandarin and Spanish (conversational proficiency)
Market research
Data analysis
DSLR photography
Project management
Certification
Certification in Sustainable Marketing Practices- Institute for Advertising Ethics
Timeline
Marketing Research-Academic Project
Chicago Department of Environment
08.2025 - 12.2025
Media Marketing
Sagas Restaurant Group
01.2023 - 08.2024
Multiple Locations
Restaurant and Customer service experince
05.2022 - 01.2026
Bachelor of Business Administration - Marketing, International Business
Retail Sales Worker at Delivered Exceptional Customer Service, Enhancing Customer Satisfaction and Loyalty. Trained New Team Members on Sales Techniques and Store ProceduresRetail Sales Worker at Delivered Exceptional Customer Service, Enhancing Customer Satisfaction and Loyalty. Trained New Team Members on Sales Techniques and Store Procedures
Business Performance Analyst at NSW Department of Customer Service (GRA Governance customer & Policy)Business Performance Analyst at NSW Department of Customer Service (GRA Governance customer & Policy)