Ryan Keo
Bolingbrook
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
Bolingbrook
11.2019 - Current
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store goals.
- Answered incoming telephone calls to provide store, products and services information.
- Diagnosed printer issues and performed necessary repairs on various models for Zebra brand store-issued ZDI 621 models.
- Trained staff on new technologies and best practices for efficient usage.
- Performed troubleshooting to diagnose and resolve technical issues on Windows-based systems in the back room.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH02-2026
Skills
- Customer service
- Team collaboration
- Equipment maintenance
- Verbal and written communication
- User training
- Hardware troubleshooting
- Software troubleshooting
- Sales strategies
Languages
English
Native/ Bilingual
Certification
- CompTIA A+ 1201 & 1202
Timeline
Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
11.2019 - Current
Bachelor of Science - Cybersecurity
Southern New Hampshire University