Served as the primary communications officer for a 30+ member student organization, managing internal and external correspondence, coordinating alumni relations, and supporting executive board operations to ensure organizational continuity and engagement.
Overview
2
2
years of professional experience
Work History
Corresponding Secretary
Phi Kappa Psi -Miami University
09.2025 - Current
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Gathered, organized and input information into digital database.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Maintained database systems to track and analyze operational data.
Completed forms, reports, logs, and records to quickly handle all documentation for our higher-ups.
Host
The Silo Restaurant
05.2025 - 08.2025
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Steward
Deer Path Inn
06.2024 - 08.2024
Stepped into additional roles during busy times to boost coverage of important stations.
Documented kitchen inventory by reviewing stock and counting items.
Addressed and resolved spills in dining areas and provided polite guidance around hazards.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Checked recycling cans, removed garbage and put recyclables in correct bin.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Collaborated with other dining room and bar staff to facilitate efficient service.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Admin cum Secretary – Operations & Finance at Golden Vision Services & Contracting Co. WLLAdmin cum Secretary – Operations & Finance at Golden Vision Services & Contracting Co. WLL