Ryan Stark
Charleston
Summary
Detail-oriented professional with strong skills in customer communication/service, route optimization, and inventory management. Committed to ensuring timely package delivery and enhancing customer satisfaction. Punctuality and accountability are a couple of my best attributes. Enjoy being on my feet, and working hard.
Overview
22
22
years of professional experience
Work History
Driver Helper
Heartland Coca-Cola
Charleston
04.2025 - 12.2025
- Assisted drivers with loading and unloading packages efficiently.
- Organized delivery routes to ensure timely package distribution.
- Communicated with customers regarding delivery schedules and concerns.
- Documented delivery confirmations and managed paperwork accurately.
- Supported inventory management by tracking package counts and locations.
- Lifted boxes and products with correct safety gear and techniques.
Flooring Installer
Allred Flooring
Effingham
04.2024 - 04.2025
- Installed various flooring types, ensuring precise alignment and secure fittings.
- Prepared surfaces by removing old flooring and leveling subfloors effectively.
- Operated power tools safely for cutting and shaping flooring materials.
- Collaborated with team members to complete projects within set timeframes.
Office Manager/Agent Assistant
Dick Stark State Farm
Charleston
11.2013 - 04.2024
- Managed daily office operations and ensured smooth workflow.
- Maintained client records and ensured data accuracy in systems.
- Trained new staff on office procedures and customer service standards.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in person or over the phone in a timely manner, while maintaining positive relationships with clients.
- Took care of each customer as if they were family.
Auto Claim Specialist
State Farm
Irvine
06.2009 - 11.2013
- Evaluated auto claims for accuracy and compliance with company policies.
- Communicated with policyholders to gather necessary information and clarify claims.
- Investigated claim details by reviewing accident reports and customer statements.
- Provided training support to new team members on claims processing procedures.
Auto Claim Processor
State Farm
St Louis
12.2006 - 06.2009
Foreman
Beurskens Lawn Care & Landscaping
Charleston
06.2004 - 10.2006
- Assisted team members with daily project tasks and responsibilities.
- Communicated effectively with crew to coordinate work efforts.
- Ensured all workers adhered to company policies and procedures.
Education
Bachelor of Arts - Sociology
Southern Illinois University, Carbondale
Carbondale, IL05-2005
Skills
- Route optimization
- Package tracking
- Customer communication
- Inventory management
- Delivery documentation
- Time management
- Problem solving
- Customer service
- Conflict resolution
References
References available upon request.
Timeline
Driver Helper
Heartland Coca-Cola
04.2025 - 12.2025
Flooring Installer
Allred Flooring
04.2024 - 04.2025
Office Manager/Agent Assistant
Dick Stark State Farm
11.2013 - 04.2024
Auto Claim Specialist
State Farm
06.2009 - 11.2013
Auto Claim Processor
State Farm
12.2006 - 06.2009
Foreman
Beurskens Lawn Care & Landscaping
06.2004 - 10.2006
Bachelor of Arts - Sociology
Southern Illinois University, Carbondale