Dedicated shift leader with proven skills in customer service, team leadership, and safety compliance. Committed to enhancing operational efficiency and training new team members to ensure high-quality service.
Overview
2
2
years of professional experience
Work History
Shift Leader
Potbelly
Chicago
01.2025 - Current
Supervised daily operations during peak hours to ensure efficient service.
Trained new team members on customer service and food preparation standards to enhance service quality.
Managed inventory levels and ordered supplies to ensure stock availability.
Conducted daily safety checks for food standards, inspecting refrigerators and tagging defective items to maintain compliance.
Scans items and enters notes for any approved substitutions and out of stock items.
Checks the computer to research any items not found. Transfers completed order to stores.
Operated various vehicles, equipment, and machinery in a safe manner.