Ryan Schmidt
Chicago
Summary
Attentive cook with wide-ranging culinary experience in various settings. Produces quality meals while adhering to safety and sanitation guidelines. Possesses excellent organization and time management skills for smooth kitchen operation.
Overview
9
9
years of professional experience
Work History
Team Member
Shake Shack
Chicago
05.2025 - Current
- Managed inventory levels, ensuring timely restocking of essential supplies.
- Focused on mastering tasks swiftly to enhance overall productivity.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Partnered with team members to meet and exceed daily performance goals.
- Collaborated with team members to maintain efficient workflow and productivity.
- Identified and pursued opportunities to take on additional responsibilities.
- Rotated through a series of different stations based on team needs.
Drive-Thru Team Member
Portillos
07.2024 - Current
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Resolved order issues promptly, ensuring customer satisfaction through effective solutions.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Upsold products and services to enhance customer experience and increase revenue.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Provided exceptional customer service to elevate satisfaction and foster repeat business.
- Assisted customers with menu items and accurate order fulfillment.
- Followed company policies and procedures regarding cash handling.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Cook
Calla Lily Victorian Tea Room
12.2021 - 07.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Monitored stock freshness and rotated items to minimize waste and ensure high-quality ingredients.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Coordinated inventory management and supply ordering to support smooth kitchen operations.
Dishwasher
Kitchen Roselli
05.2017 - 06.2017
- Cleaned and organized dishes, utensils, and glassware, ensuring compliance with restaurant safety standards.
- Restocked clean dishes and utensils in designated areas to support seamless restaurant operations.
- Executed supervisor instructions to ensure timely task completion and maintain workflow.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Education
Bachelor of Arts - Linguistics
Iowa State University
Ames, IASkills
- Food Preparation
- Food handling
- Food Plating
- Order accuracy
- Inventory management
- Cash register operations
- Customer Service
- Customer engagement
- Teamwork and collaboration
- Cleaning and organization
- Cooking
Timeline
Team Member
Shake Shack
05.2025 - Current
Drive-Thru Team Member
Portillos
07.2024 - Current
Cook
Calla Lily Victorian Tea Room
12.2021 - 07.2024
Dishwasher
Kitchen Roselli
05.2017 - 06.2017
Bachelor of Arts - Linguistics
Iowa State University