Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards and Honors
Leadership
Generic

Ryan Schmidt

Bloomington,IL

Summary

Former collegiate athlete and current Ticket Operations Graduate Assistant in athletics with NCAA Division 1 experience in event operations, Paciolan ticketing, and student staff leadership. Seeking to apply my operations, leadership, and event management experience to contribute to the growth and success...

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ticket Operations Graduate Assistant

Illinois State University Athletics
06.2024 - Current
  • - Utilize Paciolan software to build season/single game ticket packages and manage game operations.
  • - Hire, train, manage, and supervise student staff for ticketing operations.
  • - Serve as the women's basketball ticketing liaison with visiting schools and collaborate on ticket policies.
  • - Lead ticket operations POC for women’s basketball; support football, men’s basketball, volleyball and outside events and operations.
  • - Assisted fans with event information and problem solving, enhancing their overall experience.

Athletic Administration Intern

Trinity Christian College Athletics
12.2023 - 05.2024
  • - Assisted with game operations, event planning, and ticket management for home events.
  • - Trained student workers and supported athletic committees/department meetings.
  • - Contributed to the women’s varsity volleyball spring season due to loss of head of coach.

Game Day Suite Attendant

Arkansas Travelers Minor League Baseball Team
05.2023 - 08.2023
  • - Delivered premium fan experiences by preparing, serving, and cleaning hospitality suites.
  • - Serve four plus suites of six or more people at one time solo.
  • - Handled guest requests and ensured a high-quality game day environment.
  • - Took and delivered customer orders promptly with accuracy.

Fitness Center Desk Attendant

Trinity Christian College
08.2020 - 12.2023
  • - Check users in and out of facility, assisted users with equipment.
  • - Maintain a clean facility, managed team laundry.
  • - Greeted guests entering and exiting facility.

Student Volleyball Coach (Women’s Varsity)

Trinity Christian College
08.2020 - 12.2022
  • - Supported coaching staff during practices, clinics, and matches.
  • - Kept game stats and assisted with program development.
  • - Created positive and encouraging environment to motivate athletes.

Education

M.S. - Sport Management

Illinois State University
Normal, IL
05.2026

Bachelor of Science - Sport Management, Marketing Minor

Trinity Christian College
Palos Heights, IL
05-2024

Skills

  • - Paciolan Ticketing Software
  • - Event & Game Day Operations
  • - Customer Service & Sales Support
  • - Staff Training & Leadership
  • - Oral & Written Communication
  • - Box office operations
  • - Flexible schedule availability
  • - Work as a team or individually
  • - Problem-solving
  • - Cash handling
  • - Phone and email etiquette

Certification

  • - Sport & Coaching Leadership Graduate Certificate (Expected Spring 2026)
  • - BASSET (Beverage Alcohol Sellers/Servers Education)
  • - FEMA Training Certificate

Timeline

Ticket Operations Graduate Assistant

Illinois State University Athletics
06.2024 - Current

Athletic Administration Intern

Trinity Christian College Athletics
12.2023 - 05.2024

Game Day Suite Attendant

Arkansas Travelers Minor League Baseball Team
05.2023 - 08.2023

Fitness Center Desk Attendant

Trinity Christian College
08.2020 - 12.2023

Student Volleyball Coach (Women’s Varsity)

Trinity Christian College
08.2020 - 12.2022

M.S. - Sport Management

Illinois State University

Bachelor of Science - Sport Management, Marketing Minor

Trinity Christian College

Awards and Honors

  • Dean’s List (2020–2024)
  • NAIA Scholar-Athlete (2022–2024)
  • NCCAA Scholar-Athlete (2022-2023)
  • CCAC All-Academic Team (2022–2023)
  • All-CCAC Second Team (2023)
  • NCCAA National Invitational All-Tournament Team (2023)

Leadership

  • ISU Ticket Staff Trainer
  • Student-Athlete Advisory (SAAC)
  • Student Leaders in Athletics
  • 2022-23 & 2023-24 TCC Lead Varsity Team Caption
  • 2024-2026 ISU Club Volleyball Caption

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