Ryan Miles
South Holland
Summary
Detail-oriented professional with experience in office operations and patient support. Demonstrates strong organizational skills and effective verbal communication, ensuring smooth appointment scheduling and accurate information dissemination.
Overview
8
8
years of professional experience
Work History
Receptionist
ICI Methadone Clinic
Chicago, IL
02.2024 - 04.2026
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled patient inquiries, providing accurate information on services and clinic policies.
- Maintained confidential patient records, adhering to HIPAA regulations for data protection.
- Monitored inventory levels of office supplies, coordinating timely reordering as needed.
Shelf Stocker
Eva Mae Recovery Hope
Chicago, IL
11.2021 - 12.2022
- Stocked shelves efficiently, ensuring optimal product availability and organization.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Monitored expiration dates, removing outdated products to enhance customer experience.
- Provided support during inventory counts, ensuring accurate record-keeping and stock assessments.
Shift Leader
Aurelio's Pizza
Chicago, IL
07.2018 - 09.2021
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Ensured compliance with health and safety regulations, promoting a clean and safe work environment.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Applied Science - Business
East West University
Chicago, IL05-2027
High School Diploma -
Johnson College Prep
Chicago Illinois06-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Appointment scheduling
- Greeting and seating clients
- File management
- Professional demeanor
Timeline
Receptionist
ICI Methadone Clinic
02.2024 - 04.2026
Shelf Stocker
Eva Mae Recovery Hope
11.2021 - 12.2022
Shift Leader
Aurelio's Pizza
07.2018 - 09.2021
Associate of Applied Science - Business
East West University
High School Diploma -
Johnson College Prep