Ryan Maybury

Performing routine maintenance and troubleshooting on devices to ensure proper functionality.

Responding to customer inquiries and providing technical support for Stryker products.

Ensuring customer satisfaction by addressing concerns and delivering high-quality service.

Conducting on-site repairs of medical equipment.

Documenting all service activities, including repairs, installations, and customer interactions.

Working closely with sales teams, engineers, and other departments to ensure efficient service delivery.

Coordinating with managers and senior team members to resolve complex issues.

• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Demonstrated strong leadership skills while serving as a mentor to new paramedics.
• Assisted with developing training material and strategies for new paramedics.
• Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.

• Maintained accurate records of incidents, ensuring comprehensive documentation for future reference and analysis.
• Evaluated the effectiveness of incident management tools and systems, recommending upgrades or replacements when necessary for improved performance.
• Collaborated with cross-functional teams to identify root causes and develop preventative measures for recurring issues.
• Developed strong relationships with internal teams and external vendors, fostering collaboration during incident resolution efforts.