Ryan Martin

Started my career here as a technician for almost 2 years then was promoted to a lead tech and kept that position until I was promoted to truck shop manager and I have been in this position for the last 7 years covering both the truck and trailer shop for the 2 years.

• Operated diagnostic equipment to troubleshoot and repair mechanical issues efficiently.
• Conducted routine maintenance checks to ensure optimal performance of fleet vehicles.
• Collaborated with drivers to resolve operational challenges, enhancing overall service efficiency.
• Implemented safety protocols, reducing incidents and improving workplace safety culture.
• Trained new technicians on equipment handling and maintenance procedures for consistent quality.
• Streamlined repair processes, resulting in faster turnaround times for vehicle servicing.
• Monitored inventory levels of parts and supplies, ensuring availability for timely repairs.
• Assisted in developing training materials to improve technician onboarding and skills development.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Started here out of high school. Worked on a variety of trailers including dry vans, hopper bottoms, feed trailers, belt trailers, and flat beds. Worked in the body shop for a few years as well repairing and painting semis. Worked on basic maintenance on trucks for awhile before exiting the company.

• Repaired and replaced faulty components using specialized tools and equipment, improving operational efficiency.
• Collaborated with team members to streamline repair processes, reducing turnaround times for service requests.
• Trained junior technicians on best practices for equipment handling and safety protocols, fostering skill development.
• Led preventive maintenance initiatives that minimized breakdowns and extended vehicle lifespan through systematic checks.
• Performed routine maintenance, including oil changes and brake inspections, enhancing vehicle reliability.