Ryan Crissey
Springfield
Summary
Experienced military veteran knowledgeable about deploying, operating and maintaining a myriad of computer systems. Advanced leadership expertise and technical know-how to handle any challenge. Highly observant, organized and methodical in isolating and resolving any issue.
Overview
18
18
years of professional experience
Work History
Hazard Mitigation Specialist
Illinois Emergency Management Agency
05.2024 - Current
- Served as a subject matter expert on hazard mitigation best practices during inter-agency coordination meetings or stakeholder engagement sessions.
- Managed grant applications for federal funding under multiple hazard mitigation funding programs for jurisdictions in 26 counties in the State of Illinois.
- Assisted communities in developing long-term recovery strategies after major disaster events, focusing on rebuilding stronger and more resilient neighborhoods.
- Developed strong partnerships with government agencies, non-profit organizations, and private sector entities to advance collaborative hazard mitigation initiatives.
Emergency Response Telecommunicator
Illinois Emergency Management Agency
08.2023 - 05.2024
- Maintained updated and detailed records of calls in physical and electronic database.
- Generated reports to track Hazmat's, railroad accidents & derailments, arson reports, and ILEAS callouts, among others. Also, maintain proper records and documentation.
- Closely monitored weather radar board, as well as national news channels and weather channels for up to date intel gathering to brief the Watch Office.
- Answered phone calls and responded to emails.
- Monitored Nuclear monitoring system for all of the nuclear power plants in Illinois.
Emergency Medical Technician
America Ambulance
03.2021 - 04.2023
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Trained new EMTs on proper protocols and procedures.
Emergency Medical Technician
Menard County EMS
10.2022 - 02.2023
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Emergency Room Technician
HSHS St. John's Hospital
01.2020 - 03.2021
- Obtained patient or family member authorizations for tests and procedures.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Liaised between nurses, physicians, patients and visitors.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Patient Access Specialist
Springfield Clinic
06.2019 - 01.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Resolved patient billing issues in line with established guidelines.
- Educated patients on importance of preventive health care and insurance coverage.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Forward Observer
Illinois Army National Guard
12.2006 - 08.2020
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Coordinated with other military units and agencies to support operations and align with mission.
- Responsible for up to 20 Soldiers at any given time and over $2,500,000 worth of equipment.
Education
No Degree - History
Southern Illinois University Carbondale
Carbondale, ILCertification - Emergency Medical Technology
Lincoln Land Community College
Springfield, IL08.2022
Skills
- Critical Decision-Making Skills
- First Aid
- Cardiopulmonary Resuscitation (CPR)
- Documentation
- Applicant Screening
- Microsoft Office
- In-Person and Telephone Interviewing
- Coordinate Recruitment Strategies
- Database Maintenance
- Benefits Administration
- Analytical and Critical Thinking
- Leadership Competency
Timeline
Hazard Mitigation Specialist
Illinois Emergency Management Agency
05.2024 - Current
Emergency Response Telecommunicator
Illinois Emergency Management Agency
08.2023 - 05.2024
Emergency Medical Technician
Menard County EMS
10.2022 - 02.2023
Emergency Medical Technician
America Ambulance
03.2021 - 04.2023
Emergency Room Technician
HSHS St. John's Hospital
01.2020 - 03.2021
Patient Access Specialist
Springfield Clinic
06.2019 - 01.2020
Forward Observer
Illinois Army National Guard
12.2006 - 08.2020
No Degree - History
Southern Illinois University Carbondale
Certification - Emergency Medical Technology
Lincoln Land Community College
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