Ryan Biester
Crystal Lake
Summary
Motivated and responsible professional known for punctuality and reliability, seeking opportunities to expand skills and gain experience beyond current job field. Committed to continuous professional growth and eager to contribute positively to a dynamic work environment.
Overview
11
11
years of professional experience
Work History
Route Manager
Orkin Pest Control
Crystal Lake, IL
04.2026 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Complied with safety guidelines and regulations with during pest control processes.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
Route Manager
Orkin Pest Control
Sacramento, CA
07.2025 - 04.2026
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Implemented targeted pest control strategies using eco-friendly products to ensure compliance with safety standards.
- Educated clients on pest prevention techniques and maintenance practices to reduce future infestations.
- Collaborated with team members to develop and refine operational procedures for efficient service delivery.
- Managed inventory of pest control supplies, ensuring readiness for daily operations and minimizing waste.
- Analyzed service reports to identify trends and recommend improvements in pest management strategies.
- Developed client relationships through effective communication, resulting in increased customer satisfaction and retention.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Customer Advocate
Carvana
Rocklin, CA
05.2024 - 06.2025
- Dedicated Customer Advocate with experience facilitating end-to-end vehicle purchases. Proven ability to coordinate paperwork, vehicle delivery, and final sale while serving as the primary point of contact for customers. Committed to ensuring a seamless, customer-focused experience by effectively managing communications and resolving issues to support a smooth transaction process.
Restaurant Manager
Willies IceHouse & Grill
San Antonio, TX
01.2022 - 04.2024
- Experienced Restaurant Manager with a strong focus on delivering exceptional guest experiences in a fast-paced, high-volume environment. Skilled in leading front-of-house operations, managing team schedules, and ensuring compliance with food safety standards. Proven ability to handle cash management, train and motivate staff, and maintain smooth day-to-day operations while upholding the highest standards of service and hospitality.
Restaurant Manager
Chilis Bar & Grill
San Antonio, TX
04.2020 - 01.2022
- Progressive leadership experience at Chili’s Bar & Grill, rising from Line Cook to Certified Shift Leader and into Management. Gained deep, hands-on knowledge of restaurant operations, team leadership, and guest service. Developed expertise in scheduling, staff development, and fostering team collaboration. Played a key role in day-to-day management and contributed to the financial success of the business by learning and applying core principles of cost control, labor management, and overall operational efficiency.
Line Cook
Chili’s Bar & Grill
San Antonio, TX
07.2015 - 04.2020
- Developed a strong foundation in food preparation, safety protocols, and recipe execution while working in a fast-paced, team-oriented kitchen environment. Worked in close collaboration with a cohesive team to ensure timely, high-quality service. Maintained strict adherence to food safety and sanitation standards, consistently delivering dishes to exact specifications and supporting overall kitchen efficiency.
Education
Highschool Diploma -
Smithson Valley High School
Spring Branch, TX01-2012
Skills
- Demonstrates strong customer service skills, effective problem-solving in high-pressure situations, and the ability to perform efficiently in fast-paced environments, with experience in team leadership, operational support, and contributing to the overall success of daily business functions
- Customer consultation
- Schedule management
- Route coordination
- Logistics management
- Route optimization
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
LANGUAGES
English
Timeline
Route Manager
Orkin Pest Control
04.2026 - Current
Route Manager
Orkin Pest Control
07.2025 - 04.2026
Customer Advocate
Carvana
05.2024 - 06.2025
Restaurant Manager
Willies IceHouse & Grill
01.2022 - 04.2024
Restaurant Manager
Chilis Bar & Grill
04.2020 - 01.2022
Line Cook
Chili’s Bar & Grill
07.2015 - 04.2020
Highschool Diploma -
Smithson Valley High School