Ryah Haselhorst
Poplar Grove
Summary
Results-oriented professional with experience in catering sales and customer service. Known for strong interpersonal communication and strategic problem analysis. Eager to leverage expertise in client relations and staff training to increase catering sales and enhance customer experience.
Overview
4
4
years of professional experience
Work History
Catering Sales Manager
Panera Bread
Machesney Park, IL
08.2022 - Current
- Developed tailored catering proposals to meet various client needs and preferences.
- Managed client communications, addressing inquiries and resolving issues effectively.
- Coordinated logistics for events, ensuring timely delivery and service execution.
- Cultivated relationships with local businesses to increase catering sales opportunities.
- Trained staff on menu offerings and upselling techniques to enhance customer experience.
- Strengthened client relationships through consistent communication and excellent customer service.
Retail Associate
Target
Machesney Park
08.2022 - 07.2023
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained knowledge of beauty products and trends to provide informed recommendations.
- Executed visual merchandising standards, ensuring displays were attractive and aligned with brand guidelines.
- Trained new associates on customer service techniques and product knowledge, fostering team collaboration.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty.
Education
Bachelor of Science - Arts
Northern Illinois University
Dekalb, IL05-2025
Skills
- Food safety
- Event planning proficiency
- Creativity and innovation
- Staff training and development
- Strategic problem analysis
- Strong interpersonal communication
- Technologically proficient
Accomplishments
Through Rock Valley College’s Running Start program, I completed my Associate’s degree alongside my high school diploma at age 17. Following this accelerated path, I earned my Bachelor’s degree at just 19 years old.
Timeline
Catering Sales Manager
Panera Bread
08.2022 - Current
Retail Associate
Target
08.2022 - 07.2023
Bachelor of Science - Arts
Northern Illinois University