Rutvi Shah

Results-driven manager specializing in customer service excellence and team leadership. Demonstrated success in streamlining operations and resolving conflicts, leading to increased customer satisfaction and efficient inventory management.

In The Loop Crochet & Embroidery Club – Member

• Participate in hands-on creative workshops and group activities that strengthen creativity, patience, and collaboration.

Business Student Leadership Organization – Member

• Engage in professional development events, leadership sessions, and networking activities to build business skills and industry exposure.

Lululemon Marketing Strategy Project – UIC

• Analyzed brand positioning, target segments, and marketing communication strategy to assess Gen Z engagement.
• Proposed data-driven recommendations to enhance brand reach and improve customer loyalty.

IKEA Business & Communication Analysis Report – UIC

• Examined IKEA’s global supply chain, customer experience model, and communication approach.
• Presented key findings in a structured report with strategic recommendations for process improvement.

The Ordinary Product & Marketing Research Report – UIC

• Researched brand strategy, product transparency, and consumer perception within the skincare market.
• Developed insights on competitive positioning and opportunities for expansion.