Ruth Sarai Morales-Huerta
Waukegan
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator, with a strong background in cultivating positive relationships and exceeding goals. Results-oriented professional in occupational health and safety, known for high productivity and efficiency in task completion. Skilled in risk assessment, regulatory compliance, and emergency response planning. Excel at communication, problem-solving, and teamwork, ensuring seamless integration of safety protocols with organizational objectives.
Overview
21
21
years of professional experience
Work History
Operations / Safety Supervisor
First Student
Northbrook
09.2019 - Current
- Ensure the employee files are up to date.
- Maintain drivers credentials, SBP's and CDL's
- Manage drivers and trainers schedule to keep drivers up to date and incompliance with company and State requirements.
- Conduct safety meetings
- Supervise safety team as well as operations team
- Supervise and implement safety regulations
- Work closely with the recruiting team to recruit and retain employees.
- Record keeping for all employees such as CDL Drivers, Non CDL Drivers, Monitor, Technicians and Staff.
Manager
Dairy Queen HP LTD
Highland Park
07.2004 - 09.2019
- Interviewing/Hiring Staff
- Managing Staff: Orienting and properly training staff
- Help manage different locations (Highland Park, Buffalo Grove & Lincoln park)
- Cake Decorating
- Take, Make, and Deliver: Catering & Special Event orders
- Provide great customer service in store, phone and via Email
- Opening and Closing Store tasks
- Overall maintaining a smooth operating store
Charmer (associate)
Charming Charlie
Highland Park
01.2014 - 06.2014
- Cashier
- Restock and organize Merchandise
- Assist Customers in putting together an outfit
- Complete sales goals
Associate
Macy's
Northbrook
12.2012 - 05.2013
- Cashier
- Organize department
- Clean out fitting rooms
- Floating through different departments
- Providing great customer service
- Meeting Sales Goals
Education
GED -
College Of Lake County
Waukegan, IL12.2011
Skills
- Computer literacy
- Word
- Excel
- PowerPoint
- Strong communication skills
- Reliable
- Hardworking
- Positive attitude
- Fast learner
- Team player
- Leader
- Approachable
- Bilingual
- Multitasker
- Risk assessment
- Incident reporting
- Driver management
- Safety regulations
- Employee training
- Record keeping
- Recruitment strategies
- Effective communication
- Safety meetings
- Operations management
- Conflict resolution
- Schedule coordination
- Safety culture promotion
- Accident prevention
- Training coordination
- Excellent communication
- Customer relations
- Staff motivation
- Customer service
Timeline
Operations / Safety Supervisor
First Student
09.2019 - Current
Charmer (associate)
Charming Charlie
01.2014 - 06.2014
Associate
Macy's
12.2012 - 05.2013
Manager
Dairy Queen HP LTD
07.2004 - 09.2019
GED -
College Of Lake County
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