Ruth Romero
Tzfat
Summary
Dynamic Family Assistance Specialist with a proven track record at Safed, adept at individualized service planning and community resource coordination. Enhanced family well-being through comprehensive assessments and tailored support, fostering strong relationships and improving client engagement. Recognized for effective communication and problem-solving skills, driving impactful outcomes in service delivery.
Overview
2026
2026
years of professional experience
Work History
Family Assistance Specialist
Safed
2019 - Current
- Assessed client needs and provided tailored support services.
- Coordinated resources and referrals to optimize family assistance programs.
- Facilitated workshops to educate clients on available community resources.
- Maintained accurate records to ensure compliance with program guidelines.
- Collaborated with multidisciplinary teams to enhance service delivery effectiveness.
- Streamlined intake processes, improving efficiency in service provision.
- Advocated for clients' needs within local community organizations and agencies.
- Improved family well-being by conducting comprehensive assessments and developing tailored assistance plans.
- Strengthened family stability with thorough case management and ongoing support services provision.
- Increased parent involvement in their children''s education by facilitating communication between schools and families.
Household Manager
Safed
2019 - Current
- Coordinated daily household operations, ensuring efficiency and smooth workflow.
- Managed scheduling for household staff and service providers, optimizing time allocation.
- Developed and implemented organizational systems for household inventory management.
- Trained new staff on household protocols and best practices for maintenance.
- Streamlined communication between family members and staff, fostering a collaborative atmosphere.
- Led initiatives for home improvement projects, improving overall functionality and aesthetics.
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Scheduling Coordinator/ Office Assistant
Lev Diagnostics
06.2024 - 08.2024
- Coordinated scheduling for multiple departments to optimize workflow and resource allocation.
- Managed appointment calendars, ensuring timely communications between teams and clients.
- Organized and maintained records of appointments, enhancing data accuracy and retrieval efficiency.
- Assisted in developing scheduling protocols to streamline operations across various functions.
- Implemented tracking systems for appointment follow-ups, improving client satisfaction rates.
- Collaborated with team members to refine scheduling processes for better time management.
- Worked with manager and supervisor to plan and coordinate production schedules.
Sales Assistant/ Costumer Service
Chabad Guatemala
06.2019 - 08.2019
- Assisted in managing daily sales operations, ensuring smooth customer interactions and service delivery.
- Supported inventory management processes, maintaining organization and accuracy of stock levels.
- Collaborated with team members to improve product displays, enhancing customer engagement and sales potential.
- Provided administrative support for sales initiatives, streamlining communication between departments.
- Engaged with customers to understand needs, offering tailored product recommendations and solutions.
- Implemented best practices for maintaining cleanliness and organization in the retail space, enhancing overall shopping experience.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Cashier Assistant Manager/ Costumer Service
Cafetería Los ChoChos, El Salvador
01.2016 - 01.2018
- Assisted in daily operations, maintaining efficient cash handling procedures.
- Supported team members in delivering excellent customer service and resolving inquiries.
- Learned store policies and procedures to ensure compliance and operational effectiveness.
- Collaborated with management to implement promotional displays and merchandise organization.
- Adapted quickly to changing priorities during peak hours, ensuring smooth transactions.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
Education
Certificate of Languages - Languages
Scuola Irena Sendler
San Salvador El Salvator 12.2018
Skills
- Individualized service planning
- Professional boundaries
- Substance abuse awareness
- Mental health support
- Multicultural sensitivity
- Child development
- Behavioral assessment
- Effective communication
- Relationship building
- Community resource coordination
- Behavioral management
- Appointment scheduling
- Data collection
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Clinical documentation
- Client documentation
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
- Time management abilities
- Adaptability
- Written communication
- Service planning
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Hebrew
Intermediate (B1)
Timeline
Scheduling Coordinator/ Office Assistant
Lev Diagnostics
06.2024 - 08.2024
Sales Assistant/ Costumer Service
Chabad Guatemala
06.2019 - 08.2019
Cashier Assistant Manager/ Costumer Service
Cafetería Los ChoChos, El Salvador
01.2016 - 01.2018
Family Assistance Specialist
Safed
2019 - Current
Household Manager
Safed
2019 - Current
Certificate of Languages - Languages
Scuola Irena Sendler