Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

RUTH OLIVAS

Chicago

Summary

Experienced Sort Manager with comprehensive background in overseeing daily operations, optimizing sorting procedures, and improving efficiency. Strengths include strong leadership skills, problem-solving capabilities, and the ability to work under pressure. Proven track record of implementing innovative strategies that enhance productivity and reduce costs. Demonstrated success in fostering a team-oriented environment focused on achieving operational goals.

Overview

9
9
years of professional experience

Work History

Sort Manager

Fedex Ground
Niles
09.2021 - Current
  • Plans, organizes, staffs, directs, and controls the day-to-day operations of the assigned sort.
  • Ensures the sort is running in accordance with established.
  • Safety, quality, and service standards.
  • Ensures that cost and productivity goals are met.
  • Effectively lead a team and positively influence diverse groups.
  • Identified potential issues with equipment used in the sorting process and reported them immediately.
  • Resolved conflicts between staff members arising from disagreements over work assignments or deadlines.
  • Currently overseeing the roadmap, I designed the sorting process, and I implemented.

Area Manager

Fedex Ground
Niles
03.2020 - 03.2021
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the facility.
  • Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers
  • Resolved conflicts between employees and stakeholders in a professional manner.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Monitored and evaluated district performance to ensure goals were met.

Operation Manager

Fedex Ground
Wheeling
03.2019 - 04.2019
  • Provided guidance and support to subordinate staff in order to maximize their individual potentials.
  • Established effective communication channels between all internal stakeholders.
  • Developing subordinates with gaining ground and coaching them with the daily bases.
  • Builds relationships with AOs and BCs. Helping drivers with route issues, dispatching, and technical scanner support.
  • Manages the missing package report and misload
  • Implemented a Misload EEQ action plan which resulted positive results.
  • Awarded 4th Quarter Operations Manager .

Ops Admin

Fedex HD
Wheeling
05.2017 - 08.2018
  • Directed the hiring process for new staff members, including interviewing potential candidates and making final selection decisions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently. VRP changes kept the plan accuracy at goal,
  • Print call tags and pickups, making sure they're in the correct working area.
  • Vision/awad planning (misplots/ enter trailers)
  • Assist manager by running the scanning compliance report

Package Handler

FedEx Ground
Wheeling
03.2016 - 04.2017
  • Unload, load vans for the preload sort. Practice Safety during Peak Season Cross Trained in various areas to help relieve volume
  • Quality Assurance
  • May 2016 & Oct 2016 package handler

Supervisor

McFarlane Douglas Co
Burridge
8 2008 - 9 2016
  • Labeling and packing. Storing client decor in boxes according to client contracts Lead and trained a group of 15 in the Chicago suburban area Coordinated all admin duties including invoices, phone messages, and visitors logs
  • Familiar with operating the forklift and scissor lift
  • Driver experience for 8 years
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts

Education

High School Diploma -

Richards Career Academy
Chicago, Il

Skills

  • Safety compliance
  • Performance monitoring
  • Process management
  • Adaptability
  • Self motivated
  • Well Organized
  • Builds relationships
  • Problem solving
  • Delegation
  • Emotional intelligence
  • Bilingual

Accomplishments

  • Five Star Award winner for FY23
  • Inbound of the year FY23

References

References available upon request.

Timeline

Sort Manager

Fedex Ground
09.2021 - Current

Area Manager

Fedex Ground
03.2020 - 03.2021

Operation Manager

Fedex Ground
03.2019 - 04.2019

Ops Admin

Fedex HD
05.2017 - 08.2018

Package Handler

FedEx Ground
03.2016 - 04.2017

Supervisor

McFarlane Douglas Co
8 2008 - 9 2016

High School Diploma -

Richards Career Academy

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