Ruth Damianov
Mundelein
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional problem-solving skills, honed at Lifetime Athletic Club. Proven ability to foster positive relationships, train team members, and maintain high customer satisfaction. Adept at time management and creating organized environments, ensuring efficient operations and seamless service delivery.
Overview
7
7
years of professional experience
Work History
Babysitter
Friend
06.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Took children to after school activities.
Operations Associate
Lifetime Athletic Club
03.2021 - 06.2022
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Sales Associate
Walmart
03.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier/Customer Service Cashier
Hobby Lobby
08.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
ClickList Associate
Mariano's
08.2018 - 08.2019
- Facilitated seamless communication between departments, ensuring timely delivery of products.
- Managed challenging situations calmly while finding solutions that satisfied both company policy and customer expectations.
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
- Trained new ClickList associates, sharing best practices and promoting a positive team environment.
Education
Bachelor of Arts - Business Administration
Trinity International University
Deerfield, IL05-2024
Associate of Arts - General Studies
College of Lake County
Grayslake, IL05-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Babysitter
Friend
06.2021 - Current
Operations Associate
Lifetime Athletic Club
03.2021 - 06.2022
Sales Associate
Walmart
03.2020 - 01.2021
Cashier/Customer Service Cashier
Hobby Lobby
08.2019 - 09.2020
ClickList Associate
Mariano's
08.2018 - 08.2019
Bachelor of Arts - Business Administration
Trinity International University
Associate of Arts - General Studies
College of Lake County
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