Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rufina Paredes

Carpentersville,IL

Summary

Personable and dedicated customer service representative with experience in some industry. Motivated to maintain customer satisfaction and contribute to company success. Detailed client service known for having great organizational skill.

Looking for a new role is hard work and dedication is highly valued.

Outgoing person pursuing flexible employment looking for new role to re-establish self after recently moving to IL from Co.

Motivated to maintain customer satisfaction and contribute to company success as someone who has several years of experience.

Separated mother of 3 children ( with me ), looking for a better employment opportunity so i can dedicate more quality time and attention to my children.

Hard worker, reliable, detailed oriented and great organizational skill.

Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Bear Family Restaurants
02.2023 - Current

I moved to Illinois in 2023 and started working for Bear Family Restaurants as a Swing Manager and after 6 months i started my training to become an assistant manager, where my responsibilities were to be in charge of run a floor, do on boardings, hiring and training new people, as well as ensuring their attendance ( mostly high school age children ).

Assistant Manager

Mamá Sol Cocina LLC
11.2012 - 06.2022
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Recruited and trained new employees to meet job requirements.
  • Delegated daily tasks to team members to optimize group productivity.
  • Completed inventory audits to identify losses and project demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • I have been working in customer service since 2005 here in USA.

Volunteer

Church
03.2012 - 08.2012

I was volunteer in a child care at a Church for a short period of time as the schedule interfered with my full time job; however, i gained a lot of experience on top of having my own children.

Education

Some College (No Degree) -

CBTIS 130
Durando Mexico

Skills

  • Product and Service Knowledge
  • Sales Monitoring
  • Technical Proficiency
  • Staff Training
  • Recruitment and Hiring
  • Teamwork and Collaboration
  • Customer Relations
  • Balanced cash drawers daily
  • Handled all the cash deposits to banking institutions
  • Compiled monthly reports and prepared monthly sales tax returns with the City and State revenue departments
  • Programmed POS ( Clover ) with all items in the menu and updated menu/prices when necessary

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Bear Family Restaurants
02.2023 - Current

Assistant Manager

Mamá Sol Cocina LLC
11.2012 - 06.2022

Volunteer

Church
03.2012 - 08.2012

Some College (No Degree) -

CBTIS 130
Rufina Paredes