Ruby Reese
Chicago
Summary
Friendly and engaging team player and leader able to inspire staff to perform at their best. Detail oriented and experienced Store Manager and Merchandise Manager. Im very passionate A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceeding sales goals. A master in the art of upselling.
Overview
19
19
years of professional experience
Work History
MERCHANDISE MANAGER
FIVE BELOW
CHICAGO
01.2020 - 11.2025
- Recruit, hire, train, and coach staff members on customer service skills, sales, and health & safety standards.
- Reduced costs through controls on overtime, operational efficiencies, and reduced waste.
- Consistently exceed monthly sales goals, training staff on upselling techniques.
- I made sure freight was broken down and put on sales floor in a timely fashion to assist with meeting sales goals.
- Followed planned display maps.
OPENING MANAGER/LEAD LINE COOK/PREPCOOK
HARDEES
01.2014 - 01.2020
- Created a cross-training program ensuring FOH and BOH staff members were able to perform confidently and effectively in all positions.
- Opened location set up equipment and made sure prep was done for the day.
- Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits.
House Keeper
Regency Inn And Suites Hotel
Franklin Park
02.2007 - 01.2014
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Replenished supplies and amenities in guest rooms and common areas.
- Managed laundry operations, ensuring timely cleaning of linens and towels.
Education
DIPLOMA -
REZIN ORR H.S
CHICAGO, ILLINOISPERC CARD -
SECURITY TRAINING INSTITUTE
CHICAGO, ILLINOISFOOD HANDLERS CERTIFICATION -
Skills
- Budgeting
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in most restaurant positions
- Fun and energetic
Hobbies and Interests
- Theater
- Environmental conservation
- Art
- Travel
Timeline
MERCHANDISE MANAGER
FIVE BELOW
01.2020 - 11.2025
OPENING MANAGER/LEAD LINE COOK/PREPCOOK
HARDEES
01.2014 - 01.2020
House Keeper
Regency Inn And Suites Hotel
02.2007 - 01.2014
DIPLOMA -
REZIN ORR H.S
PERC CARD -
SECURITY TRAINING INSTITUTE