Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruby Ramon

Hanover Park

Summary

Dynamic delivery driver with a clean driving record and a positive attitude, honed at Door Dash. Expert in optimizing routes for efficiency and delivering exceptional customer service. Proven ability to train new staff and enhance team collaboration, ensuring high standards in safety and service delivery.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Door Dash
01.2021 - Current
  • Navigated various routes to ensure timely and accurate deliveries.
  • Communicated effectively with customers to provide exceptional service and resolve issues.
  • Maintained vehicle cleanliness and compliance with safety regulations.
  • Optimized delivery schedules to enhance efficiency and reduce wait times.

Customer Service Representative

Dayton Freight Lines
10.2017 - 05.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed customer accounts, ensuring accurate data entry and updates in CRM systems.
  • Trained new staff on company protocols and customer service best practices.
  • Collaborated with cross-functional teams to improve service delivery processes.

Education

High School Diploma -

James B Conant High School
Hoffman Estates, IL
06-2010

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Safe driving
  • Time management skills
  • Clean driving record

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

Door Dash
01.2021 - Current

Customer Service Representative

Dayton Freight Lines
10.2017 - 05.2023

High School Diploma -

James B Conant High School

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Ruby Ramon