Ruby Gomez
Chicago
Summary
Highly motivated and customer-focused professional with a strong desire to pursue a career path and expand skill set. Thrives in fast-paced settings, excelling both independently and as a collaborative team member. Known for swift adaptation to new tasks and acquiring proficiency in diverse areas.
Overview
17
17
years of professional experience
Work History
Independent Contractor
Self-employed
09.2022 - Current
- Efficiently managed the delivery of products or services to customers in a timely manner.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Returns Processor
Independent Publishers Group
03.2012 - 05.2022
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Updated internal databases with accurate information regarding return authorizations, processing fees.
- Maintained inventory of all returned items by recording data into a computerized system.
Price Change Team Member/Cashier
Target
06.2008 - 03.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Reviewed and updated pricing information in the company database to ensure accuracy.
Education
High School Diploma -
Kelvyn Park
06.2008
Skills
- Customer Service
- Account Updating/Data entry
- Workload management
- Problem-solving
- Teamwork and collaboration
Timeline
Independent Contractor
Self-employed
09.2022 - Current
Returns Processor
Independent Publishers Group
03.2012 - 05.2022
Price Change Team Member/Cashier
Target
06.2008 - 03.2012
High School Diploma -
Kelvyn Park
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