Ruben Lopez
Chicago
Summary
Energetic and adaptable with strong ability to manage operations and streamline processes. Skilled in workflow optimization and familiar with key principles of supply chain management and logistics. Committed to driving operational efficiency and fostering collaborative team environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Maestro Cargo
03.2019 - 10.2024
- Forklift instructor (Certified instructor)
- Implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Measured and reviewed performance via KPIs and metrics.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Supervisor
Tigers
07.2017 - 01.2020
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Trained, mentored and motivated employees to maximize team productivity.
- Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverable's.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Built upon established practice standards to improve operational performance and reduce labor costs.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
- Oversaw more than $25,000,000 in inventory and supervised 80 employees in 200,000 square foot warehouse (3rd Party Logistics company)
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Warehouse Supervisor
LBP Manufacturing Inc.
05.2013 - 06.2017
- Trained staff on material handling processes to reduce shipping times.
- Reconciled daily inventory in AS400 warehouse management system for 800 plus SKUs.
- Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
- Assessed employee performance and facilitated commendations and discipline as necessary.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Oversaw all production, quality control and material handling operations and made improvements as needed.
- Scheduled all union warehouse employees and managed resource allocation to ensure efficient operations.
Shipping/Receiving Lead
Abrasive-Form Inc.
04.2009 - 05.2013
- Unloaded cargo with forklift, clam trucks,
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
- Offered to assist with different duties during busy periods, which led to development of additional skills and improved productivity within warehouse.
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Managed the scheduling of incoming shipments, optimizing workflow and maintaining a balanced workload for staff members.
Education
Associate of Science - Criminal Justice
Morton College
Cicero, IL06-2021
Skills
- Forklift Certified Instructor
- Fluent in English / Spanish
- AS400/SAP/FASCOR
- Process Improvement
- Power Point / Excel
- Fast Learner
- Organization
- Database management
- CPR Certified
- Process improvement strategies
- Staff training and development
- Certified Production and Inventory Control Manager (CPIM)
- Accounting
- sales
Certification
- Operator Training (Train-the-Trainer) Certification
- Forklift Safety and Inspector Certification
- First Aid, CPR, and AED Instructor Certificate
Languages
Spanish
Full Professional
Timeline
Operations Manager
Maestro Cargo
03.2019 - 10.2024
Operations Supervisor
Tigers
07.2017 - 01.2020
Warehouse Supervisor
LBP Manufacturing Inc.
05.2013 - 06.2017
Shipping/Receiving Lead
Abrasive-Form Inc.
04.2009 - 05.2013
Associate of Science - Criminal Justice
Morton College
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