Ruba A. Judeh
Orland Hills
Summary
Productive Regional Account Manager offering two years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset with an extensive experience in customer service. Highly organized professional with established relationships with customers.
Overview
15
15
years of professional experience
Work History
Regional Account Manager
Asembia
10.2022 - 11.2024
- Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
- Renegotiated contracts with expiring accounts to continue relationships with current company clients.
- Communicated by phone, email and traveled for face to face contact for accounts.
- Consulted with businesses to supply accurate product and service information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Pharmacy Technician II
Loyola University Medical Center Inpatient Pharmacy
12.2019 - 04.2021
- Ordered medicines daily to ensure compliance with demands and needs
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Pyxis and Epic proficient
- Compounding skills both patient specific and PAR level
- IV trained
Senior Certified Pharmacy Technician/Account and Sales Manager
Crescent Pharmacy
03.2010 - 12.2019
- Ordered medicines daily to ensure compliance with demands and needs
- Developed strong relationships with key stakeholders both internal and external i.e., provider offices, sales team, and pharmacy staff
- Serve as the primary point of contact for stable, existing accounts via in-person and remote engagements with exceptional communication
- Prospect and identify target healthcare providers to leverage new business
Certified Pharmacy Technician
Osco Drug
06.2009 - 03.2010
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Solved customer problems in-person or over telephone by aiding in placing orders, navigating systems and locating items
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency, and service quality
Education
Associate of Applied Science -
Moraine Valley Community College
Palos Hills, ILHigh School Diploma - undefined
Overland High School
Aurora, COBachelor of Arts - Psychology
Governors State University
Park Forest, IL05.2016
Skills
- Leadership Development
- Data organization
- Strategic Selling
- Product Demos
- Account Management
- Process Improvement
- Customer relationship development
- Trend tracking
- Territory management
- Account servicing
Accomplishments
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Regional Account Manager
Asembia
10.2022 - 11.2024
Pharmacy Technician II
Loyola University Medical Center Inpatient Pharmacy
12.2019 - 04.2021
Senior Certified Pharmacy Technician/Account and Sales Manager
Crescent Pharmacy
03.2010 - 12.2019
Certified Pharmacy Technician
Osco Drug
06.2009 - 03.2010
High School Diploma - undefined
Overland High School
Bachelor of Arts - Psychology
Governors State University
Associate of Applied Science -
Moraine Valley Community College
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