Justin Lee
Evanston
Summary
Friendly/Dependable worker with professional experience in retail/customer service. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Very hands-on regarding physical labor (moving, lifting, adjusting). Fast paced and a quick learner. Not-hesitant about asking questions to get the job done correctly/effectively.
Overview
12
12
years of professional experience
Work History
Barback
The Butcher's Tap
2023.03 - Current
- Communicated with bartenders/servers to ensure the shift goes smoothly
- Restocked products (glassware, ice, coolers, beer, liquor
- Replaced empty kegs and made sure they ran smoothly.
- Collected trash, washed dishes, and busted tables/bar as needed.
- Established rapport with customers and provided great/friendly customer service.
Store Receiver /Retail Store Associate
Binny's Beverage Depot
2018.10 - 2023.07
- Organized/Managed all product coming into store.
- Handled paperwork and pallets/cases of wine/beer in an organized manner.
- Developed knowledge on Spirits (Bourbon, tequila, gin, etc).
- Able to give good recommendations on spirits and wine.
- Ability to help customers with any questions they have and come up with solutions.
- Helped customers complete purchases, locate items, and join reward programs.
Store Associate
The Children's Place
2012.04 - 2018.10
- Handled Shipment that came into store.
- Organized backroom/stockroom.
- Unpackaged/censored clothing, replenished floor with current merchandise, hung up signs regarding sales.
- Approached customers in professional/friendly way to help them find what they need..
- Kept store clean and organized.
Skills
- Follow proper store and age verification policies.
- Able to repeatedly lift/move merchandise 50+ pounds.
- Quick learner
- Good at adapting to change.
- Sales and Promotions
- Exceeding customer expectations
- Always finding/recommending a solution to the problem at hand.
- Deliver friendly/professional customer service.
Timeline
Barback
The Butcher's Tap
2023.03 - Current
Store Receiver /Retail Store Associate
Binny's Beverage Depot
2018.10 - 2023.07
Store Associate
The Children's Place
2012.04 - 2018.10
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