Rosie Nieto
Berwyn
Summary
Dynamic customer service professional with a proven track record at Potbelly's Sandwich Shop, excelling in client retention and issue resolution. Skilled in delivering exceptional service and fostering relationships, I combine strong communication abilities with a commitment to customer satisfaction, ensuring a positive experience for all clients.
Overview
5
5
years of professional experience
Work History
Costumer Service
Potbelly's Sandwich Shop
Chicago, IL
04.2024 - 01.2026
- Managed high call volume while maintaining exemplary customer service standards.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced member retention through personalized engagement and excellent customer service.
- Developed lasting relationships with clients through exceptional customer service skills.
- Provided exceptional customer service, resolving concerns promptly and professionally.
Babysitter
Home Business
Chicago, IL
01.2021 - 01.2023
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions.
- Assisted with homework and educational activities, fostering learning environment.
- Communicated effectively with parents regarding child's progress and behavior.
Education
High School Diploma -
Little Village Social Justice High School
Chicago, ILSkills
- Customer service experience
- Customer service representation
- Delivers exceptional customer service
- Customer service understanding
Languages
Spanish
Timeline
Costumer Service
Potbelly's Sandwich Shop
04.2024 - 01.2026
Babysitter
Home Business
01.2021 - 01.2023
High School Diploma -
Little Village Social Justice High School