Rose Filipas
Chicago
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Lead Bartender & Server
The Cheesecake Factory
06.2021 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Assistant Store Manager
American Eagle Outfiters
01.2017 - 06.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Prestige Beauty Advisor
Ulta Beauty
07.2020 - 06.2021
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Processed payments, entering sales in register for prompt customer service.
- Opened new product boxes and stocked items in displays.
- Taught customers how to apply makeup and recommended optimal products.
Education
Maplewood Academy
Hutchinson, MNSkills
- Budget monitoring
- Inventory control
- Supply ordering
- Customer service
- Suggestive selling
- Staff management
Timeline
Lead Bartender & Server
The Cheesecake Factory
06.2021 - Current
Prestige Beauty Advisor
Ulta Beauty
07.2020 - 06.2021
Assistant Store Manager
American Eagle Outfiters
01.2017 - 06.2020
Maplewood Academy
Similar Profiles
Isabella C. WarfieldIsabella C. Warfield
Server at The Cheesecake FactoryServer at The Cheesecake Factory
Monika LalevaMonika Laleva
Head Hostess at The Cheesecake FactoryHead Hostess at The Cheesecake Factory
Olyvia BatsonOlyvia Batson
Server/Bartender at The Cheesecake FactoryServer/Bartender at The Cheesecake Factory
Lena CurtisLena Curtis
Operations Support Technician at The Cheesecake FactoryOperations Support Technician at The Cheesecake Factory
Xyiah HermanXyiah Herman
Home Health Aide at Help at Home Senior CareHome Health Aide at Help at Home Senior Care