Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Rose Colella

Carol Stream

Summary

Dynamic and results-driven professional, excelling in client consultations, patient education, and sales achievement. Known for exceptional communication skills and a commitment to delivering outstanding client care. Eager and willing to expand my knowledge through continuing education and additional training.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Small Business Owner

Olive Naturally Organic Skincare
Carol Stream
02.2024 - Current
  • Create and formulate non-toxic skin care products.
  • Design product labeling and packaging.
  • Brand building through digital marketing and events.
  • Manage inventory levels to ensure product availability, and minimize stockouts..
  • Educate customers about product ingredients, and their benefits.
  • Educate clients on skin care routines and product usage for optimal results.

Lead Laser Technician

LightRx Face and Body
Naperville
02.2015 - 07.2017
  • Operated laser equipment for skin treatment procedures.
  • Collaborated with medical professionals to enhance treatment delivery.
  • Maintained safety protocols to ensure client and staff well-being.
  • Prepared treatment rooms and ensured cleanliness.
  • Monitored patient responses during treatments to ensure comfort.
  • Documented patient progress in electronic and paper health records.
  • Trained new technicians on equipment usage and safety standards.
  • Assisted in patient consultations to educate on treatment options.

Assistant Office Manager / Lead Laser Technician

American Laser Skincare
Naperville
07.2010 - 11.2014
  • Great team leader, and contributor.
  • Accustomed to overseeing clinic operations, including opening and closing procedures.
  • Accurate in proper phone etiquette, appointment scheduling, clinic inventory, and room preparation.
  • Confident in holding consultations about the services offered and product knowledge.
  • Sales-focused and goal-oriented.
  • Strong ability to maintain a professional appearance at all times.
  • Responsible, dependable, and possessing high personal standards and values.
  • Excellent client care, guest service, and attention to detail.
  • Exceptional verbal and written communication skills.
  • Experienced in laser hair removal, chemical peeling, microdermabrasion, and body contouring.
  • Trained in giving facials, accompanied by acupressure, aromatherapy, and lymphatic drainage.
  • Knowledgeable in fillers and injectables.

Education

Licensed Esthetician -

The New Age Spa Institute
Des Plaines, Illinois

Licensed Cosmetologist -

Hair Professionals Academy
West Dundee, Illinois

Skills

  • Software proficiency in Adobe and Microsoft
  • Telephone communication and call routing
  • Appointment scheduling
  • Client consultation
  • Inventory management
  • Compliance with HIPAA regulations
  • Management of clinic documentation
  • Sales achievement
  • Exam room preparation
  • Procedural education

Certification

Esthetician

The New Age Spa Institute

Des Plaines, Illinois

Cosmetologist

Hair Professionals Academy

West Dundee, Illinois

Accomplishments

  • Top Seller
  • Excellence in leadership and client experience

Affiliations

  • Small business owner of Olive Naturally Organic Skincare

References

References available upon request.

Timeline

Small Business Owner

Olive Naturally Organic Skincare
02.2024 - Current

Lead Laser Technician

LightRx Face and Body
02.2015 - 07.2017

Assistant Office Manager / Lead Laser Technician

American Laser Skincare
07.2010 - 11.2014

Licensed Esthetician -

The New Age Spa Institute

Licensed Cosmetologist -

Hair Professionals Academy
Rose Colella