Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Zenner-Torres

Naperville

Summary

Compassionate Nurse Case Manager boasting history of effective collaboration with physicians, care teams and patients to deliver comprehensive patient care. Strengths include critical thinking, leadership and strong clinical judgment in fast-paced environments. Demonstrated ability to develop personalized care plans, coordinate services and resources, and educate patients on disease management. Proven impact in optimizing quality of care while reducing healthcare costs.

Overview

34
34
years of professional experience
2
2
years of post-secondary education

Work History

Nurse Case Manager

Access Community Health Network
Chicago
03.2003 - Current
  • Case manage an average of 60 breast and cervical abnormalities cases for uninsured women on a monthly basis .
  • Review and process billing statements for cornerstone
  • Navigate patients through process from beginning to end.
  • Process certification paperwork for medical services.

Clinical Nurse Educator

Access Community Health Network
Chicago
03.2001 - 07.2003
  • Evaluated the effectiveness of educational programs by collecting data on program outcomes.
  • Participated in research projects aimed at exploring new methods for delivering continuing education content.
  • Conducted one-on-one training sessions with nurses to ensure competency in medical practices.
  • CPR certified instructor for all staff and providers

Health Center Manager and Nurse

Sacred Heart Hospital
Chicago
01.1996 - 07.2001
  • Developed policies and procedures to ensure compliance with state regulations.
  • Managed financial resources and budgeting for the health center.
  • Participated in strategic planning initiatives aimed at improving access to healthcare services offered by the health center.

Supervised staff , consisting of front staff and providers

Worked directly with providers with different specialties as a nurse.

Medical Assistant Instructor

Center For Employment Training
Chicago
05.1991 - 08.1996
  • Created a safe learning environment for medical assistants to practice clinical skills in a simulated setting.
  • Planned field trips to local healthcare facilities so that students can observe professionals in action.
  • Participated in faculty meetings where new curriculum was discussed and evaluated.

Worked with students to obtain GED during curriculum.

Education

License - Nursing

City Colleges of Chicago
Chicago, IL
01.1976 - 12.1977

Skills

  • Case management
  • Billing review
  • Patient navigation
  • Regulatory compliance

Timeline

Nurse Case Manager

Access Community Health Network
03.2003 - Current

Clinical Nurse Educator

Access Community Health Network
03.2001 - 07.2003

Health Center Manager and Nurse

Sacred Heart Hospital
01.1996 - 07.2001

Medical Assistant Instructor

Center For Employment Training
05.1991 - 08.1996

License - Nursing

City Colleges of Chicago
01.1976 - 12.1977
Rosa Zenner-Torres