Rosa Gonzalez
Oak Lawn
Summary
Skilled specialist with a proven track record in consistently delivering impactful results. Adept at collaborating with teams and quickly adapting to changing needs. Expertise in leadership development, onboarding program design, stakeholder engagement, and cross-functional project coordination—driving successful outcomes. Recognized for reliability and a strong focus on achieving objectives. Experienced in executing specialized tasks and implementing strategic initiatives. Utilizes effective problem-solving techniques to enhance operational processes. Demonstrated ability to foster team collaboration and ensure project success.
Overview
3
3
years of professional experience
Work History
Learning Strategy Specialist
United Airlines
12.2022 - Current
- Manage leadership development and onboarding programs across AO, ensuring a seamless candidate experience.
- Lead networking events, graduation ceremonies, and stakeholder engagement sessions.
- Support program design, and cross-functional learning initiatives.
- Create presentations and reports to track engagement metrics and drive continuous improvement.
- Streamlined project workflows, significantly reducing delivery timelines.
Rep - HR Administration
United Airlines
07.2022 - 12.2022
- Managed pre-employment compliance processes, including background checks under USPS, FAA, and DOT regulations.
- Collaborated with third-party recruitment teams to expedite hiring and resolve escalations.
- Streamlined screening workflows, reducing processing time and enhancing onboarding efficiency.
- Trained new hires on compliance standards and hiring best practices.
HR Operations Specialist Intern
United Airlines
02.2022 - 07.2022
- Supported HR and recruitment functions in a fast-paced corporate environment, including Medicare, relocation, and retirement inquiries.
- Resolved escalated issues with empathy and professionalism, improving customer satisfaction and strengthening team response practices.
- Delivered consistent service by applying strong product knowledge, effective communication, and collaborative problem-solving.
Education
Associate of Arts - Business Management, HR
Southern New Hampshire University
Manchester, NH03-2026
Project Management - undefined
Year Up
Chicago, IL07.2022
Skills
- Program & Project Management: Onboarding, program coordination, strategic planning, policy implementation, and inventory tracking
- Operational & Financial Oversight: Expense tracking, financial management, and process optimization
- Technical Proficiency: Microsoft Office Suite, HR systems, and organized documentation
- Collaboration & Leadership: Cross-functional teamwork, stakeholder engagement, coaching, and mentoring
- Communication & Language Skills: Effective communication, time management, and fluent in Spanish (native speaker)
Timeline
Learning Strategy Specialist
United Airlines
12.2022 - Current
Rep - HR Administration
United Airlines
07.2022 - 12.2022
HR Operations Specialist Intern
United Airlines
02.2022 - 07.2022
Project Management - undefined
Year Up
Associate of Arts - Business Management, HR
Southern New Hampshire University
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