Rosa E. Figueroa
Chicago
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
University of Illinois at Chicago
01.2019 - Current
- Front Desk duties: Check in patients, Check out patients, Cancel and reschedule appointments, schedule new patient appointments, Collect patient documentation, Scan patient information into epic system
- Epic Super User
- Partake in the recruitment process of new medical assistants
- Clinic Preceptor for onboarding Medical Assistants
- Aid with weekly shifts and task management for medical assistant
- Regular Medical Assistant duties: vitals; POCTs, assist in procedures
Medical Assistant Promoted to Lead Medical Assistant
Rush University Medical Center
01.2015 - 01.2019
- Company Overview: University of Gynecologic Oncology
- Daily management and direct supervision of medical assistants
- Partake in the recruitment process of new medical assistants/ Train new onboarding Medical Assistant
- Manage weekly shifts and tasks for medical assistant
- Follow-up/resolve clinic and office matters
- Regular Medical Assistant duties: vitals; POCTs, assist in procedures
- Enter orders for in-office and outpatient procedures.
- Request pre-authorizations/certifications from various insurance facilities.
- Set up rooms and assist physician for multiple in-office procedures; LEEP’s, Colposcopies, Pap-Smears, EMB’s, ECC’s, Vaginal and Vulvar Biopsy’s
- Take patient vitals accordingly and enter patient clinical information, such as lab results.
- Answer multi-line phones. Document patient’s questions and concerns accordingly. Route patient phone calls correspondingly
- University of Gynecologic Oncology
Lead Medical Assistant
Saint Anthony Hospital
01.2013 - 01.2015
- Company Overview: Immediate Care and Occupational Health Clinic
- Immediate Care and Occupational Health Clinic
Education
Medical Assistant Diploma -
Illinois School of Health Careers
Chicago, IL01.2013
Skills
- Privacy and confidentiality
- HIPAA compliance
- Vital sign monitoring
- Insurance verification
- Patient scheduling
- Medical equipment operation
- Regulatory compliance
- Electronic health records management
- Immunization administration
- First aid and CPR
- Clinical documentation
- Clinical applications
- Medical terminology proficiency
- Patient care coordination
- Inventory management
- Infection control procedures
Clinical Qualifications
- Vital Signs
- Phlebotomy
- Performing EKGs
- Examination Assistance
- Pregnancy Testing
- Specimen Collection and Processing
- Sterilization Techniques
- Wound Care and Dressings
- DOT and Non-DOT Urine Drug Collection
- Hair Follicle Collection
- Breath Alcohol testing
- Visual Acuity testing
- Administration and Documentation of Vaccines/Injections
- School Physicals
- Sports Physicals
- Pap-Smear Set Up and assisting
- Colposcopies
- LEEP procedures
- Biopsies
Certification
- Registered Medical Assistant (RMA), American Medical Technologists, 01/01/13, Present
- BLS/ CPR Certified, American Heart Association, 01/01/15, Present
- Medical Assistant Diploma, Illinois School of Health Careers, Chicago, IL, 01/01/13, 12/31/13
Administrative Qualifications
- Epic Super User
- Employee Engagement Ambassador
- Patient Registration
- Scheduling Patient Appointments
- Experienced in a Multi-Specialty Setting
- Experienced in Gynecological Oncology
- Experienced in Workers Compensation Cases and Occupational Health
- Insurance verification
- Requesting RQI’s and prior authorizations for imaging and procedures
- Immigration Physical Documentation
- Inventory and ordering of medication, medical and office supplies
- Tracking Medication and Refrigerator Logs
- Electronic Medical Recording
- Completing insurance forms and correspondence
- Efficient in Microsoft Word
- 50 WPM Typing
Languages
Spanish
Professional Working
Timeline
Registered Medical Assistant
University of Illinois at Chicago
01.2019 - Current
Medical Assistant Promoted to Lead Medical Assistant
Rush University Medical Center
01.2015 - 01.2019
Lead Medical Assistant
Saint Anthony Hospital
01.2013 - 01.2015
Medical Assistant Diploma -
Illinois School of Health Careers
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