Rosa Buckley

Supervise day-to-day retail operations, and complete performance reviews promptly, with established goals for associates.

Create schedules to ensure coverage on all shifts, and communicate to affected staff when changes occur.

Partner with the Retail Purchasing Coordinator to bring new products for the cafeteria, i.e., special baked goods, specialty sandwiches, and salads for Grab and Go.

Work with the Systems Retail Manager for special promotions and signage.

Bring new and exciting products to the cafeteria (Midwest, Man on the Moon, and Sushi).

Promote Bundt Cake events, track, and log sales.

Manage recipes and standards for grab-and-go and deli.

Interview new team member candidates for the retail area, and train new associates.

Oversee all cash-handling procedures for Cafe 95 and Starbucks.

Complete the operating, cash handling, audits, logbooks, and department transfer reporting.

From 2019 to 2020, I was the interim supervisor, coordinated schedules, helped to create menus to cover all the necessities we had for COVID, prepared meals for special nursing units, and managed team members to support different food and nutrition areas.

Follow new hire procedures and training.

Ordered Starbucks and specialty grab-and-go vendors.

Follow disciplinary regulations.

Track and log sales into computers for monthly accounting purposes.

Prepared daily huddles to keep staff informed.

Monitor associates' time and attendance daily.

Worked to change the menu selections for the deli and grab-and-go to improve customer satisfaction.

Ability to follow policies and procedures.

Knowledge of computers and prima (Aramark Program).

Ability to prepare food, follow menus, and support team members before and after services.

Standards of cleaning and sanitation were always adhered to.

Provide team members with clear guidelines and target goals.

Audit daily financials.

Knowledge of every station in the cafeteria.