Rosa A. Villanueva
Stickney,IL
Summary
- Office Manager with more than three years of experience managing staff and developing programs.
- Accounts Payable Specialist with more than 14 years of experience in the retail industry.
- Possesses effective communication skills and ability to resolve account discrepancies in a professional, time matter.
- Performs disbursement functions with a high degree of accuracy due to detail-oriented and time-management skills.
Overview
25
25
years of professional experience
Work History
Accounts Payable Specialist
Lakeshore Exhibit Service Inc
07.2024 - Current
- Process high-volume vendor invoices with accuracy and on-time payments.
- Match invoices to purchase orders and resolve discrepancies in a timely matter.
- Reconcile credit card statement.
- Prepare weekly payment runs ( checks, ACH, wire ).
- Process weekly payroll for 60 plus employees while maintaining strict confidentiality.
- Verify timecards, hours, overtime, and PTO for accuracy and compliance.
- Update and maintain employee information in the payroll system.
- Manage garnishments, deductions, and payroll adjustments.
Accounts Payable Clerk
UCP Seguin of Greater Chicago
10.2023 - 07.2024
- Matching, batching, coding and entering invoices.
- Entering, posting and reconciling batches.
- Researching and resolving accounts payable issues with vendors.
- Verifies the accuracy and appropriate authorization of all Payable reimbursement requests, checking accuracy of invoices, authorization of purchase orders.
- Checks all payables to ensure reimbursements are not overpaid or duplicated, correcting all payments errors.
- Acts as liaison with all payees, responding to inquiries as to the status of reimbursement.
- Maintains all Payables files and accounts.
- Reconciliation of Vendor statements prior to routing to appropriate staff.
- Prepares and reconciles weekly payable reports (Accounts Payable Aging).
- Opens and distributes Accounting Department mail.
Office Manager, Substance Use Treatment Program
THRESHOLDS
10.2019 - 10.2023
- Manages and trains administrative staff on policies and procedures.
- Serves as right-hand staff to Program Director or designated supervisor with day-to-day operations including front desk duties, filing, answering phones, faxing, copying, scanning and ordering office supplies.
- Updates and maintains databases in a timely manner for a variety of programs.
- Supports and implements organizational technology changes and upgrades.
- Responsible for intake and scheduling of new members, including insurance verification.
- Serves as liaison with other departments and outside agencies. Compliant with all HIPPA regulations.
- Works with a variety of computer software applications, i.e., electronic health record systems, government programs, insurance company websites and medical billing program.
- Works with program director to develop and implement new and existing programs as a means to streamline operations and to stimulate growth within the company.
Administrative Assistant, Substance Use Treatment Program
THRESHOLDS
07.2016 - 10.2019
- Empower members to seek treatment and work toward their recovery by providing a positive environment through initial phone screenings.
- Coordinate doctor hours and appointments at treatment center for members.
- Offers support, assistance and guidance to multiple teams.
- Manage and reconcile petty cash expenditures through Quickbooks.
- Manages and orders supplies for three office sites.
- Complete the Illinois Department Automated Reporting and Tracking System (DARTS) for all intakes.
- Schedule and train desk clerks for additional administrative support.
- Assist Program Director and team leaders with new program development.
- Assist Vice President of Strategic Planning with new customer service initiatives.
Accounts Payable Specialist
CONTINENTAL CREDIT CORPORATION
03.2001 - 02.2016
- Handled full cycle A/P processes for multiple locations in a fast-paced environment.
- Matched, batched, coded and posted invoices.
- Reconciled documents to support vendor invoices and statements to ensure proper approval and compliance with company policies.
- Processes weekly check runs of hundreds of checks and obtained authorization of payables for check runs from management at all locations.
- Performed company-wide office supply purchasing functions and distribution.
Education
High School Diploma - Health Administration
Wells Community Academy High School
Chicago, IL01.1993
Skills
- Bi-lingual fluent in English and Spanish; oral and written
- Data entry, Microsoft Word, Excel, Outlook, Quickbooks, AvidExchange, private and commercial insurance procedures and verifications
- Exemplary employee management, time management, customer service, problem/resolution, office procedures and telephone skills
- Works well independently as well as in a team environment
- Deadline focused and detail oriented
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable Specialist
Lakeshore Exhibit Service Inc
07.2024 - Current
Accounts Payable Clerk
UCP Seguin of Greater Chicago
10.2023 - 07.2024
Office Manager, Substance Use Treatment Program
THRESHOLDS
10.2019 - 10.2023
Administrative Assistant, Substance Use Treatment Program
THRESHOLDS
07.2016 - 10.2019
Accounts Payable Specialist
CONTINENTAL CREDIT CORPORATION
03.2001 - 02.2016
High School Diploma - Health Administration
Wells Community Academy High School