Years of Work Experience
Rory O'Connor
Woodridge
Summary
Dynamic Shift Leader with a focus on team leadership, effective communication, and customer service excellence. Proven ability to foster a positive work environment and resolve customer issues promptly.
Overview
4
4
Work History
Shift Leader
That Burger Joint
Downers Grove
06.2022 - 01.2026
- Oversaw daily operations, ensuring adherence to high service standards.
- Supervised and led employees to maintain productivity and customer service levels.
- Addressed customer complaints efficiently, enhancing overall satisfaction.
- Trained new team members on procedures and customer service techniques.
- Fostered a positive team environment through effective communication and support.
- Maintained an organized work environment by delegating tasks to staff.
- Managed cleaning of dining areas, restrooms, and kitchen equipment to uphold safety and sanitation standards.
Education
Bachelor of Arts - Political Science
University of Mississippi
University, MS05.2028
Skills
- Team leadership
- Training and development
- Customer service
- Effective communication
- Conflict resolution
- Problem-solving
- Positive attitude
Accomplishments
Eagle Scout
Timeline
Shift Leader
That Burger Joint
06.2022 - 01.2026
Bachelor of Arts - Political Science
University of Mississippi