Ronetta Newsome
Northwestern Memorial Hospital
Chicago
9
years of professional experience
Sought a stable position in a well-established company to apply expertise while fostering opportunities for career advancement.
Work History
O.R. Assistant (Surgical Logistics & Inventory)
1 Year 5 Months- Facilitated transportation of specimen forms and tubes to designated locations within universal tube system.
- Coordinated movement of soiled case carts to soiled lift, streamlining workflow for sterilization procedures.
- Coordinated logistics for surgical patient transport to ensure timely arrivals for procedures.
- Managed the transportation of lasers, microscopes, and additional equipment from designated storage areas. Collaborated with nursing and surgical teams to clarify delivery expectations and task execution. Communicated critical updates regarding task delays or changes to ensure team awareness.
Catering Associate/Call Center (Data Entry)
7 Years 1 Month- 1. Catering Associate
- Assisted patients in choosing menu options before meal service to ensure satisfaction.
- Ensured compliance with HIPAA regulations and maintained patient confidentiality standards.
- Monitored and implemented dietary guidelines to accommodate patient food orders and allergy needs.
- Managed patient tray operations, delivering and collecting trays from rooms while prioritizing patient satisfaction and professionalism.
- 2. Call Center
- Monitored adherence to HIPAA guidelines, protecting sensitive patient data and ensuring confidentiality.
- Executed prompt phone response within three rings, delivering courteous service and consistently identifying self and department to callers.
- Provided comprehensive support to callers by directing inquiries to relevant staff members within the department.
- Performed accurate and timely data entry of future orders into computer systems to facilitate order processing.
Patient Transporter
11 Months- Take patients to their destination
- Pick up patients or guest in wheelchairs
- Using proper customer service skills
Education
High School Diploma - Computer Technology
Skills
Facilitated positive customer experiences by addressing concerns promptly.
Maximized operational effectiveness through proficient use of technology.
Timeline
O.R. Assistant (Surgical Logistics & Inventory)
Northwestern Memorial Hospital
03.2025 - CurrentRead More
Catering Associate/Call Center (Data Entry)
NORTHWESTERN MEMORIAL HOSPITAL
02.2018 - 03.2025Read More
Patient Transporter
LOYOLA HOSPITAL
03.2017 - 02.2018Read More
DUNBAR VOCATIONAL CAREER
High School Diploma from Computer Technology
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