Romina Olguin
Villa Park
Summary
Dynamic cashier at Pete’s Fresh Market with a proven track record in customer service and point-of-sale operation. Recognized for enhancing customer satisfaction through personalized service and effective team collaboration. Trained new staff and implemented inventory management techniques, contributing to a seamless shopping experience and operational efficiency.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Pete’s Fresh Market
Chicago
05.2022 - 04.2025
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned items and checked pricing on cash register for accuracy.
- Built and maintained productive relationships with employees.
- Processed sales transactions to prevent long customer wait times.
- Issued receipts, refunds, credits or change due to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Helped with purchases and signed customers up for rewards program.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Used suggestive selling techniques to promote add-on sales.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
Education
High School Diploma -
Pathways In Education
Chicago, Illinois04-2025
Skills
- Customer service
- Point-of-sale operation
- Inventory management
- Team collaboration
Timeline
Cashier
Pete’s Fresh Market
05.2022 - 04.2025
High School Diploma -
Pathways In Education