RESUME OBJECTIVE . Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Dispatcher
KD Transport LLC
Medina
09.2023 - Current
Booking loads, checking updates, dispatching and sending drivers to the pickups and deliveries locations.
Answering phone calls and emails.
Developed and maintained strong professional relationships with drivers and brokers.
Dispatcher
OVN LLC
Bensenville
05.2021 - 07.2022
Booking loads, resolve current issues.
Updating brokers and customers.
Checking updates for loads, giving an accurate information to the drivers and brokers.
Dispatcher
Gold Auto Logistics
Elgin
09.2019 - 05.2021
Booking loads (finding the best rates and routes), scheduling, coordinating.
Planned, coordinated, and tracked daily route assignments to drivers, efficiently.
Contacted and informed the brokers and customers about orders status and related concerns.
Handled various pickup and delivery issues, professionally and effectively.
Recorded and maintained all loads and tracking data into computerized dispatch system.
Online manager
Best Pysanky (online store)
06.2018 - 05.2019
Answering phone calls and emails.
Data entry, work with programs as Adobe Photoshop, MS Word and Internet.
Manage websites. (Best Pysanky and Shopify).
Editing and photo retouching.
Taking pictures of items.
Shipping and Receiving Clerk
FCS Services Supply
06.2018 - 05.2019
Receive and count stock items, and record data manually or using a computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
Education
ESL -
Triton College
River Grove, IL
07.2018
ESL - language school
BIR Training Center
Chicago, IL
04.2016
Specialist's degree - Law
King Daniel of Galicia Ivano-Frankivsk University of Law
Ivano-Frankivsk
07.2009
Skills
Team collaboration in high-pressure environments
Relationship building
Attention to detail
Database management
Critical thinking
Active learning
Service orientation
Microsoft Word and Excel
Computer software proficiency
Languages
English
Ukrainian
Russian
Timeline
Dispatcher
KD Transport LLC
09.2023 - Current
Dispatcher
OVN LLC
05.2021 - 07.2022
Dispatcher
Gold Auto Logistics
09.2019 - 05.2021
Online manager
Best Pysanky (online store)
06.2018 - 05.2019
Shipping and Receiving Clerk
FCS Services Supply
06.2018 - 05.2019
ESL -
Triton College
ESL - language school
BIR Training Center
Specialist's degree - Law
King Daniel of Galicia Ivano-Frankivsk University of Law