Rolanda Hinton
Wabash Area Development, Inc.
New Haven
12
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Energy Specialist
6 Years- (618) 963-2387
- Verified applications for energy assistance on state website, attended state and national trainings to enhance program knowledge. Offered support and direction to team members and other staff from all seven counties. Assist the Program Director with duties needed. Responded to incoming phone calls to assist customers and email, general filing. I started at an entry level position and have advanced twice.
- Administered energy assistance intake, verified eligibility, and completed program documentation with accuracy.
- Guided clients through utility payment support, weatherization referrals, and energy conservation resources.
- Developed the agency's plan to become digital for all LIHEAP applications. And trained all staff for the change.
Title Clerk
3 Years 8 Months- (618)252-8611
- Managed bank transactions for car deals, ensured accurate completion of state paperwork for title information, responded to customer inquiries, maintained organized filing system. Promoted from receptionist to title clerk.
- Processed vehicle title and registration paperwork with strict attention to DMV compliance
- Verified liens, odometer statements, and ownership documents for accuracy before submission
- Coordinated with sales, finance, and lienholders to resolve title discrepancies and delays
Home Health Aide
2 Years 8 Months- (618)287-5592
- Assisted elderly with daily household chores and transportation, ensured completion of state mandated paperwork, maintained schedule across homes with minimal supervision.
- Assisted clients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Monitored vital signs and observed condition changes, reporting concerns promptly to nursing staff.
- Supported mobility, transfers, and repositioning using safe body mechanics and assistive devices.
Education
GED
Associate of Arts Degree - Psychology
Skills
Adaptability
Professional communication
Problem-solving abilities
Critical thinking
Prioritization
Teamwork
Reliability
Adaptability
Timeline
Energy Specialist
Wabash Area Development, Inc.
10.2020 - CurrentRead More
Title Clerk
Jim Hayes Inc.
01.2017 - 09.2020Read More
Home Health Aide
Golden Circle Senior Center
04.2014 - 12.2016Read More
Gallatin County High School
GED
Read More
Southeastern IL College
Associate of Arts Degree from Psychology
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