Roksolana Dumina
Evanston
Summary
Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
10
10
years of professional experience
Work History
Paralegal
Ukrainian Open Door Foundation
02.2022 - Current
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Edited and proofread legal documents to verify accuracy.
Office Assistant
A-Z Medical Supply
08.2023 - 05.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Real Estate Agent
Smart Cyprus
07.2021 - 07.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Manager
LLS Amsterdam
06.2017 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
LLS Amsterdam
09.2014 - 06.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Science - International Relations And Affairs
Ivan Franko National University of Lviv
Lviv, Ukraine07.2014
Skills
- Contract Preparation
- Mail Handling
- Expense Reporting
- Database Management
- Scheduling and Calendar Management
- Word Processing
- Document Control
- Customer Service
Timeline
Office Assistant
A-Z Medical Supply
08.2023 - 05.2024
Paralegal
Ukrainian Open Door Foundation
02.2022 - Current
Real Estate Agent
Smart Cyprus
07.2021 - 07.2022
Manager
LLS Amsterdam
06.2017 - 03.2020
Assistant Manager
LLS Amsterdam
09.2014 - 06.2017
Bachelor of Science - International Relations And Affairs
Ivan Franko National University of Lviv
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