Roger Zaragoza
Glendale Heights
Summary
Dynamic culinary professional with experience at Shake Shack, recognized for enhancing customer satisfaction through efficient meal preparation and strong multitasking abilities. Proven track record in training staff and streamlining operations, leveraging exceptional cooking skills and customer service expertise to drive repeat business and foster a welcoming dining environment.
Overview
3
3
years of professional experience
Work History
Cook
Freddys Frozen Custard And Steakburger
08.2022 - Current
- Maintained organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Shake Shack
07.2024 - 11.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Restaurant Waiter
Grannys
08.2022 - 02.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Welding Certification - Welding
College of DuPage
Glen Ellyn, ILSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cook
Shake Shack
07.2024 - 11.2024
Cook
Freddys Frozen Custard And Steakburger
08.2022 - Current
Restaurant Waiter
Grannys
08.2022 - 02.2023
Welding Certification - Welding
College of DuPage
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