Roger Beyer
Management Professional
Warrenville
Summary
Detail-oriented Facility Manager experienced in cost-reduction techniques and compliance inspections. Achieved operational efficiency through strategic alignment of departmental goals and effective personnel management. Focused on fostering a proactive work environment by training and mentoring teams to enhance independent function and meet customer needs.
Overview
23
23
years of professional experience
Work History
FACILITY MANAGER
YONA SOLUTIONS
08.2014 - Current
- Evaluated facility operations and personnel for safety and health regulations compliance in housekeeping and dining services
- Supervised staff of 4 in day-to-day activities.
- Conducted daily and weekly inspections of facility grounds, external structure, systems, and equipment.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Maximized profitability through revenue development, cash control and expense reviews.
- Maintained facility grounds, equipment and safety compliance.
- Developed and implemented facility menu
- Maximized all aspects of inventory control, ordering and receiving
- Prepared reports and schedules with accuracy.
- Held classes to teach staff facility procedures.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw construction and renovation projects.
- Set and enforced departmental budgets, goals and deadlines.
Sales Manager/Sales Representative
Stonemor Partners
06.2012 - 11.2014
- Monitored customer buying trends, market conditions, and competitor actions to refine strategies and consistently meet sales goals.
- Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Cultivated relationships with existing customers and identified new prospects by assessing needs and providing tailored services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Held weekly meetings with sales counselors to identify techniques to overcome sales obstacles.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Sales Manager/general Manager
Service Corporation International
05.2003 - 05.2012
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
- Coached sales associates on product specifications, sales incentives, and selling techniques, enhancing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with staff to identify techniques to overcome sales obstacles.
- Produced contracts, reports, letters, and proposals for clients.
- Conducted weekly meetings with staff to identify and address sales obstacles.
- Upheld company policies and implemented standards fairly.
Education
Bachelor of Science - Hospitality Management
University of Wisconsin- Stout
Menomonie, WISkills
- Facility Operations
- Regulatory Compliance
- Project Management
- Vendor Management
- Operational Reporting
- Service Planning
- Cost and budgeting skills
- Supervision Abilities
- Team leadership
- Performance Assessment
- Customer service
- Facility User Engagement
Timeline
FACILITY MANAGER
YONA SOLUTIONS
08.2014 - Current
Sales Manager/Sales Representative
Stonemor Partners
06.2012 - 11.2014
Sales Manager/general Manager
Service Corporation International
05.2003 - 05.2012
Bachelor of Science - Hospitality Management
University of Wisconsin- Stout