Roger Beyer
Management Professional
Warrenville
Summary
Detail-oriented Facility Manager experienced in cost-reduction techniques and compliance inspections. Achieved operational efficiency through strategic alignment of departmental goals and effective personnel management. Focused on fostering a proactive work environment by training and mentoring teams to enhance independent function and meet customer needs.
Overview
23
23
years of professional experience
Work History
FACILITY MANAGER
YONA SOLUTIONS
NAPERVILLE, IL
08.2014 - Current
- Evaluated facility operations and personnel for safety and health regulations compliance in housekeeping and dining services
- Supervised staff of 4 in day-to-day activities.
- Conducted daily and weekly inspections of facility grounds, external structure, systems, and equipment.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Maximized profitability through revenue development, cash control and expense reviews.
- Maintained facility grounds, equipment and safety compliance.
- Developed and implemented facility menu
- Maximized all aspects of inventory control, ordering and receiving
- Prepared reports and schedules with accuracy.
- Held classes to teach staff facility procedures.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw construction and renovation projects.
- Set and enforced departmental budgets, goals and deadlines.
Sales Manager/Sales Representative
Stonemor Partners
Oakbrook Terrace, IL
06.2012 - 11.2014
- Monitored customer buying trends, market conditions, and competitor actions to refine strategies and consistently meet sales goals.
- Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Cultivated relationships with existing customers and identified new prospects by assessing needs and providing tailored services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Held weekly meetings with sales counselors to identify techniques to overcome sales obstacles.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Sales Manager/general Manager
Service Corporation International
Oakbrook, IL
05.2003 - 05.2012
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
- Coached sales associates on product specifications, sales incentives, and selling techniques, enhancing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with staff to identify techniques to overcome sales obstacles.
- Produced contracts, reports, letters, and proposals for clients.
- Conducted weekly meetings with staff to identify and address sales obstacles.
- Upheld company policies and implemented standards fairly.
Education
Bachelor of Science - Hospitality Management
University of Wisconsin- Stout
Menomonie, WISkills
- Facility Operations
- Regulatory Compliance
- Project Management
- Vendor Management
- Operational Reporting
- Service Planning
- Cost and budgeting skills
- Supervision Abilities
- Team leadership
- Performance Assessment
- Customer service
- Facility User Engagement
Timeline
FACILITY MANAGER
YONA SOLUTIONS
08.2014 - Current
Sales Manager/Sales Representative
Stonemor Partners
06.2012 - 11.2014
Sales Manager/general Manager
Service Corporation International
05.2003 - 05.2012
Bachelor of Science - Hospitality Management
University of Wisconsin- Stout