Rogelio Salgado
Eris Brewery And Cider House
CHICAGO
2
Languages
7
years of professional experience
Proficient server with extensive experience in customer service and team collaboration. Skilled in training new staff on service standards and maintaining food quality, driving improvements in guest experience and operational efficiency.
Work History
Server
7 Years 2 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Trained new servers on menu offerings, service standards, and operational procedures for improved team performance.
- Collaborated with kitchen staff to streamline order delivery and maintain food quality standards.
- Managed cash register operations, ensuring accurate transactions and efficient end-of-shift reconciliation.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server , Bartender
1 Year 9 Months- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to coordinate timely food delivery for optimal guest satisfaction.
- Processed orders accurately using point-of-sale systems to enhance transaction efficiency.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
Education
High School Diploma
Skills
Customer service
Hospitality skills
Safe food handling
Cleanliness standards
High-volume service
Point-of-sale operation
Allergy awareness
Table busing
Team collaboration
Guest seating
Languages
English
Spanish
Timeline
Server , Bartender
Kiser Tiger
08.2024 - 05.2026Read More
Server
Eris Brewery And Cider House
07.2019 - 09.2026Read More
Conalep 112
High School Diploma
Read More