Promote permanency by maintaining, strengthening, and safeguarding family functioning; support youth development and ensure child safety and well-being.
Assist youth transitioning from or formerly in DCFS care with obtaining emergencies and permanent housing.
Evaluate clients’ emergency and long-term housing and subsistence needs; provide referrals, transportation, and shelter placement.
Support clients in job search and preparation; offer coaching in interviewing, grooming, and professional behavior.
Link clients to essential community resources for food, clothing, utility assistance, legal advocacy, and more.
Develop individualized Housing Action Plans and facilitate client engagement in the process.
Mediate with landlords and support clients in accessing utility services and housing stability programs.
Educate clients in life skills such as financial literacy, nutrition, meal prep, and healthcare access.
Report regularly to DCFS on case progress and documentation, including closing reports and aftercare planning.
Family Support Supervisor
SOS Children’s Villages of Illinois
04.2022 - Current
Develop comprehensive family assessments and treatment plans addressing child supervision, trauma, domestic violence, and neglect.
Assume full supervisory, administrative, and fiduciary responsibility for the In-Home Family Services (IHFS) program.
Lead training for staff on intake, assessment, goal setting, service planning, and discharge preparation.
Manage a small caseload, providing direct services aligned with client needs and goals.
Oversee implementation of psycho-educational and support groups for youth and families.
Ensure timely and accurate documentation in accordance with DCFS standards and billing requirements.
Conduct file reviews and audits; approve assessments, service plans, and discharge summaries.
Supervise outreach efforts and maintain relationships with referral sources, schools, and community stakeholders.
Family Support Specialist / Intake Coordinator
SOS Children’s Villages of Illinois
05.2021 - 04.2022
Enter and manage data in ETO Quality, DCFS, and HMIS databases; generate reports.
Conduct client intake interviews and maintain organized, up-to-date case files.
Provide referrals and connect clients with public and private assistance resources.
Develop and maintain a community resource database and support outreach activities.
Conduct risk and protective factor assessments; create and adjust individualized service plans.
Maintain thorough documentation including treatment plans, assessments, case notes, and court reports.
Perform quarterly audits of client files for compliance and accuracy.
Education
Master of Arts - Justice Administration and Public Safety
Western Illinois University
Macomb, IL
12.2020
Bachelor of Arts - Justice Studies, Criminology
Northeastern Illinois University
Chicago, IL
05.2018
Skills
Bilingual: Spanish & English
DCFS Certified in Financial Literacy
IMCANS Assessment Certified
Verbal Intervention Training Certified
CPR Certified
40-Hour Domestic Violence Certification
Trained in Addressing Vicarious Trauma in Adolescents
Timeline
DCFS Housing Youth & Family Supervisor
SOS Children’s Villages of Illinois
03.2023 - Current
Family Support Supervisor
SOS Children’s Villages of Illinois
04.2022 - Current
Family Support Specialist / Intake Coordinator
SOS Children’s Villages of Illinois
05.2021 - 04.2022
Bachelor of Arts - Justice Studies, Criminology
Northeastern Illinois University
Master of Arts - Justice Administration and Public Safety
Marketing and Communications Manager at SOS Children’s Villages South AfricaMarketing and Communications Manager at SOS Children’s Villages South Africa