Rodney Spruill
Matteson,IL
Summary
Results-driven professional skilled in route planning and logistics management. Known for problem-solving abilities and attention to detail, consistently delivering timely solutions that enhance service effectiveness and client satisfaction.
Overview
7
7
years of professional experience
Work History
Transportation Coordinator
Warren Barr Orland Park
Orland Park, IL
01.2024 - 02.2026
- Coordinated transportation to optimize scheduled pick ups and returns for medical appointments.
- Managed vendor relationships to ensure timely pickup and transportation of residents.
- Implemented a spread sheet to manage transportation department.
- Assisted the facility with scheduling medical appointments.
- Collaborated with cross-functional teams to address and resolve transportation issues promptly.
- Collaborated with healthcare professionals to align schedules with patient needs and preferences.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Accomplished multiple tasks within established timeframes.
Driver
School Bells
Huntley, IL
08.2023 - 11.2023
- Operated personal vehicle to ensure safe transportation of students to and from school.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Transportation Specialist
Ican Dream Center
Tinley Park, IL
06.2021 - 06.2023
- Coordinated transportation logistics to optimize route efficiency and reduce delays.
- Optimized fleet maintenance schedules to reduce downtime and extend asset life spans.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Analyzed transportation data to identify trends and improve service effectiveness.
Driver
Brinks
Tinley Park, IL
05.2019 - 05.2021
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Education
Some College (No Degree) - Communications
Parkland College
Champaign, ILSkills
- Route planning
- Logistics functions
- Transportation scheduling
- Multitasking Abilities
- Teamwork and collaboration
- Staff training
- Attention to detail
- Customer service
- Problem-solving
- Time management
- Reliability
- Critical thinking
- Proficient in Microsoft office
- Dependable and reliable
Timeline
Transportation Coordinator
Warren Barr Orland Park
01.2024 - 02.2026
Driver
School Bells
08.2023 - 11.2023
Transportation Specialist
Ican Dream Center
06.2021 - 06.2023
Driver
Brinks
05.2019 - 05.2021
Some College (No Degree) - Communications
Parkland College