Rodice Clay
Plainfield
Summary
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
10
10
years of professional experience
Work History
Chemical Compounder
Flavorchem
02.2019 - 03.2025
- Maintained a safe working environment by following strict safety protocols and conducting regular equipment inspections.
- Collaborated with other team members to troubleshoot issues, resulting in faster problem resolution and minimal downtime.
- Enhanced communication between departments, ensuring accurate record-keeping and timely production updates.
- Provided valuable input during safety meetings, contributing to the development of effective risk mitigation strategies in the workplace.
- Operated industrial mixing and power lifting equipment by controlling mixing following instructions.
- Monitored and managed inventory using FIFO and stock counts.
Salesperson
The Room Place
09.2017 - 02.2019
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Kitchen Supervisor
Kenosha United Hospital
06.2015 - 09.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Managed inventory.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Reduced food waste through effective inventory management and menu planning.
Education
Culinary Arts
Prosseer Career Academy
Chicago, IL06-2003
Skills
- Formulation development
- Strong communication skills
- Chemical safety procedures
- Critical thinking capacity
- Computer software
Timeline
Chemical Compounder
Flavorchem
02.2019 - 03.2025
Salesperson
The Room Place
09.2017 - 02.2019
Kitchen Supervisor
Kenosha United Hospital
06.2015 - 09.2017
Culinary Arts
Prosseer Career Academy
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