Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocio Carreras

Chicago

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists management with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

7
7
years of professional experience

Work History

Manager's Assistant

The Bagel Restaurant
11.2018 - 01.2025
  • Coordinated daily operations to enhance service efficiency and customer satisfaction.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Managed multiple tasks simultaneously, maintaining professionalism and ensuring accuracy.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted coworkers and staff members with special tasks on a daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Retail Sales Associate

Charlotte Russe
10.2017 - 08.2018
  • Processed transactions efficiently using POS system, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Managed inventory levels through restocking and organization of merchandise on the sales floor.
  • Provided exceptional customer service while resolving issues to ensure customer satisfaction.
  • Engaged with customers to build rapport and foster a welcoming retail environment.

Education

No Degree -

Northeastern Illinois University
Chicago, IL

Skills

    Bilingual - Fluent in Spanish

    Team Player

    Ability to Multitask and Prioritize Tasks Effectively

    Problem Solver and Critical Thinker

    Computer Skills - Mac, Microsoft, Excel, Powerpoint, etc

    Active Listening and Fast Learner

Timeline

Manager's Assistant

The Bagel Restaurant
11.2018 - 01.2025

Retail Sales Associate

Charlotte Russe
10.2017 - 08.2018

No Degree -

Northeastern Illinois University

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