Robyn Brandon
Alton
Summary
Dedicated fitness professional that is passionate about health, wellness, and exceptional customer service. Experienced in leading teams and creating an engaging, member focused environment that drives satisfaction and results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Manager
Planet Fitness PFMW
03.2020 - Current
- Led recruitment efforts by sourcing, screening, and selecting top talent to meet staffing needs
- Managed employee relations issues including investigations, conflict resolution, disciplinary actions, and terminations
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Led a team of 60+ employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Achieved sales targets consistently by implementing targeted promotions and upselling techniques
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Developed and maintained strong relationships with key clients, resulting in increased sales opportunities
- Mentored and coached employees to develop their skills and advance within the organization
- Cultivated a positive company culture that fostered teamwork, collaboration, and employee engagement
Group Fitness Instructor/Personal Trainer
Club Fitness
05.2017 - 01.2021
- Zumba Instructor, HIIT instructor, Personal Trainer, Pulse Studio attendant
Zumba Instructor
Nautilus Fitness Center
09.2017 - 02.2020
- Zumba Instructor
Shift Supervisor
Brooklawn Child and Family Services
03.2011 - 11.2012
- I ran the daily activities for a cottage of 9 adolescent boys with behavioral issues. I was responsible for making sure that they were safe, took their medication on a timely basis, and had activities that would be fun and enriching. I was part of the initial program at Brooklawn that used the point sheets to help teach the kids how to make good choices, and how consequences can be good or bad. I was also in charge of scheduling breaks, meetings with staff, and the general day to day running of the cottage.
- I loved this position, because I was able to be a positive influence on children that came from bad home environments.
Education
Associate in Arts (AA) -
Lewis and Clark Community College
Godfrey, IL04-2026
General Academics - High school or equivalent
Alton Senior High School
Alton, IL06-1999
Skills
- Training
- Microsoft Office
- Typing
- Sales
- Cash handling
- Coaching
- Dancing
- Heavy lifting
- Personal Training
- Payroll
- Management
- Cold calling
- Recruiting
- CPR
- Group Fitness
- Microsoft Word
- Leadership
- Telemarketing
- Organizational Skills
- Customer service
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Staff supervision
- Goals and performance
Affiliations
St. Louis Symphony Chorus August 2013 to Present
Certification
- First Aid Certification December 2021 to December 2023
- CPR Certification December 2021 to December 2023
- Aerobics and Fitness Association of America September 2019 to September 2021
- Group Exercise Certification with AFAA
Timeline
Regional Manager
Planet Fitness PFMW
03.2020 - Current
Zumba Instructor
Nautilus Fitness Center
09.2017 - 02.2020
Group Fitness Instructor/Personal Trainer
Club Fitness
05.2017 - 01.2021
Shift Supervisor
Brooklawn Child and Family Services
03.2011 - 11.2012
General Academics - High school or equivalent
Alton Senior High School
Associate in Arts (AA) -
Lewis and Clark Community College
Additional Information
Authorized to work in the US for any employer