Amanda Francis
Lincoln
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner, and charting abilities. Person-centered care is a top priority, and assuring that my patients are getting my absolute best.
Overview
13
13
years of professional experience
Work History
CNA
St. Clara's Manor
Lincoln
03.2024 - Current
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Conducted patient education on health maintenance and disease prevention.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Participated in educational programs designed to improve knowledge of health care practices.
- Collected specimens from patients for laboratory testing purposes.
- Observed and reported unusual symptoms and changes to charge nurse.
- Distributed drinking water and nourishment to residents.
- Documented activities and recorded information in EMR system.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Reported changes in patient conditions to registered nurse or physician.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Helped residents walk with or without self-help devices.
- Monitored food intake and output as directed by nursing staff.
Patient Care Technician
Abraham Lincoln Memorial Hospital
Lincoln
09.2023 - 02.2024
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Provided emotional support to patients and their families during difficult times.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Explained treatment procedures to patients and their families.
- Kept instruments and equipment clean and sanitized.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Answered patient call signals and signal lights to determine patients' needs.
- Helped create a safe environment by following infection control policies.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Restocked unit frequently with necessary medical supplies.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Ensured that all medical equipment was properly maintained and sterilized.
- Assisted with patient admissions, discharges and transfers.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Turned and repositioned bedridden patients to prevent bedsores.
- Instructed new employees on proper techniques of performing daily tasks.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Appropriately collected blood sample via finger prick for blood sugars.
CNA/Housekeeping and Laundry Attendant
The Christian Village
Lincoln
12.2011 - 08.2023
- Educated patients on self-care techniques that would help them maintain their independence.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs designed to improve knowledge of health care practices.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Distributed drinking water and nourishment to residents.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Documented activities and recorded information in EMR system.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Used mobility devices to transport patients.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Did the mandatory and necessary laundry and cleaning of the facility, as well as the resident and nursing areas, per state and facility guidelines.
Education
CNA Certification - CNA
JTPA CNA Course
Lincoln, IL03-1999
General High School Learning - Gender Studies
Lincoln Community High School
Lincoln, ILSkills
- Patient care
- Vital sign monitoring
- Specimen collection
- Electronic medical records
- Infection control
- Patient education
- Medical terminology
- Customer service
- Team collaboration
- Time management
- Critical thinking
- Effective communication
- Emotional support
- Safety protocols
- Responding to emergencies
- Blood sugar monitoring
- Observation documentation
- Support services
- Geriatric care
- Verbal and written communication
- Trustworthy companion
- Nutrition and diet
- Supply restocking
- Basic life support
- Ostomy management
- Blood pressure measurement
- Bedsore prevention
- Family communication
- Teamwork
- Valid [state] driver's license
- Patient care technician
- Biohazard disposal
- Certified nursing assistant (CNA)
- Monitoring fluids
- Quick problem solver
- CPR/AED
- Monitor vitals
Timeline
CNA
St. Clara's Manor
03.2024 - Current
Patient Care Technician
Abraham Lincoln Memorial Hospital
09.2023 - 02.2024
CNA/Housekeeping and Laundry Attendant
The Christian Village
12.2011 - 08.2023
CNA Certification - CNA
JTPA CNA Course
General High School Learning - Gender Studies
Lincoln Community High School